Top 15 SmartSupport Alternative and Similar Softwares | Dec 2024

1. Zent.IO

Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers...... TpSort Score | 180,000,000

2. Yonyx

About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while...... TpSort Score | 28,300,000

3. Helpjuice

Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use....... TpSort Score | 192,000,000

4. ProBinder

ProBinder is your secured online teamwork platform to manage all of your work simply and securely. Share all kind of data, get instant preview and discuss it. It has never been easier for everyone in the team to stay up to date. The well known structure of a binder shelf...... TpSort Score | 194,000,000

5. Raneto

Raneto is an open source Knowledgebase platform that uses static Markdown files to power your Knowledgebase....... TpSort Score | 188,000,000

6. TutStu | Knowledge Democracy

TutStu is a Global, Open, Crowd-Sourced, Online Learning Marketplace & Platform. TutStu aims to Revolutionize Education by Unifying & Democratizing World's Knowledge. Every knowledgeable person or Tutors, can create a profile and list themselves on TutStu, FREE. Tutors on TutStu get a global exposure, receive steady stream of students, earn...... TpSort Score | 20,700

7. OpenCyc

OpenCyc is a cut-down open version of the Cyc technology, the world's largest and most complete general knowledge base and commonsense reasoning engine. Cycorp, the builders of Cyc, have set up an independent organization, OpenCyc.org, to disseminate and administer OpenCyc, and have committed to a pipeline through which all current...... TpSort Score | 28,200,000

8. LexiCan

Manage and control your knowledge effectively and productively with lexiCan! This powerful knowledge management software delivers a straightforward way of organising all types of information which others can then access and use. Storing your information is easy - you simply create a title under which you can arrange texts, tables,...... TpSort Score | 2,030,000

9. InfoRapid KnowledgeBase Builder

Creates huge and complex Mind Maps with millions of interconnected items. While pure Mind Map programs are often limited to hierarchical trees, InfoRapid KnowledgeBase Builder can connect any item with any other. The program contains an archive for documents, images and web pages that can be imported and attached to...... TpSort Score | 2,290,000

10. AskSam

The Award-Winning Free-Form Database - a database flexible enough to organize email, Word documents, PDF files, legal texts, research notes, ......... TpSort Score | 61,200

11. Acknow

Cloud-based platform for implementing knowledge management and collaboration workflows to facilitate knowledge sharing between your company employees and your customers. Build internal or external Knowledge Base, news portal or cross-team communication channels using Acknow.Easy-to-use WYSIWYG editor allows to engage employees of any level to the process of knowledge sharing....... TpSort Score | 29,300

12. KnoBis

KnoBis is a searchable knowledge base software that allows companies to capture and organise knowledge generated in teams, and make it shareable and accessible to those who need them. It boosts employee productivity and its social elements fuel employee engagement.We understand knowledge is created not just in the form of...... TpSort Score | 543,000

13. Kapdesk

Kapdesk is a customer service software that supports customer issues or ticketing system through multi-channel customer support like email, phone, live chat and social media channels like Twitter and Facebook....... TpSort Score | 197,000,000

14. Helpman

Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce the flow on other support channels like chat or email and are more...... TpSort Score | 41,300

15. KnowledgeOwl

Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team...... TpSort Score | 760,000