Supportbench is your next level in customer support.
It empowers you to deliver on what you promise to your customers. Whether people are reaching out to you by email, twitter, or any other channel; Supportbench automatically organizes your work by the customers SLA, taking out the guess work on who to support next, and all from one simple dashboard.
It enables you to collect, organize, and distribute share the knowledge you've gathered into a powerful knowledge base.
Supportbench gives your customers the tools to talk to each other by creating a vibrant community. Let’s you Search instantly on everything you have done, no-more hunting, for you know - 'that case' ...
The Clarabridge Intelligence PlatformThe key to truly understanding your customers and improving the customer experience exists within your data. The Clarabridge intelligence platform is the only solution that connects to all sources of customer feedback, analyzes the data in aggregate, and empowers your entire enterprise to act.Collect Customer Feedback Directly......
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support......
Qeryz is a pop-up, as-you-go microsurvey that you can put in any and every webpage you have in your website.......
Bpm'online service incorporates 2 cutting-edge applications, which can be used as separate aplications:1. Bpm'online customer service - robust application to deliver omnichannel customer service and support.Features of bpm'online customer service: 360° customer view Omnichannel communications Agent workplace Case management Knowledge management Service catalogue Business process management Synchronization and integration......
Discover Answers, the powerful little $99 Q/A web application that notably improves your user’s experience.Download, install, and plug-in Answers to your existing user base.PluggableThe Answers application is designed for easy plug-in integration into your existing site. It adds its own tables to your database, accessing user data including ID, display......
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.......
GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE.......
Built for businesses & agencies. Local Phone Numbers $1 Per Month, and 1 Cent Per Minute. Provision phone numbers in United States, Canada, United Kingdom, Austria, Denmark, France, Ireland, and Poland.Easily Host Your Own Call Tracking Service. Built For Businesses & AgenciesReal Time Tracking: Get up to date call data......
Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......
OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.......
We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter. Our Live Help software features unlimited departments and unlimited operators. You can use one account on any number......
Live Site Help is a live chat widget that can be added to your website, enabling customers to request instant support without leaving your site.Using the operator's application (available as a web app, for Windows and Mac OS X), your support team can handle multiple chat sessions and chat with......
PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a commercial project. Since......
Manage your business end to end more efficiently and increase productivity with one scalable, web-based solution. versaSRS includes over 20 modules including CRM, ITIL Aligned Service Management, asset management, customer portals, task workflow, chat and much more.......
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