Top 15 Chatra Alternative and Similar Softwares | Nov 2024

Chatra is next generation live chat that looks and feels like a mobile messenger your clients are already used to using. It has all the features to let you concentrate on live communication and bringing WOW-experience to your site visitors:
Chatra works everywhere - even on Nintendo 3DS,
It keeps complete chat history, unsent messages included,
It lets you see what your clients write before they hit sent - time saving and WOW-effect at once,
Correct typos after you send the reply,
Add your colleagues to conversation to make sure all needed attention is given,
Chats can be reviewed by as many agents as you like,
Conversations are encrypted on all plans.
Even anonymous visitors get personalized touch with names as Vivid Green and Deep Pink,
Chatra can be installed on as many websites as you need,
Apps for Windows, Mac, iOS and Android allow chatting both from the office and on the go.
Having more features than a Swiss Army Knife, Chatra lets you collect feedback and deliver happiness in real-time, beautifully. ...

1. versaSRS Service Management

versaSRS Service Management Manage your business end to end more efficiently and increase productivity with one scalable, web-based solution. versaSRS includes over 20 modules including CRM, ITIL Aligned Service Management, asset management, customer portals, task workflow, chat and much more.......

2. Helloify

Helloify Helloify increases sales and customer happiness, by empowering teams to solve queries instantly.Customers message you via your website, email or SMS. Your team manage all messages via Helloify.......

3. versaSRS

versaSRS versaSRS - Help Desk | Service Desk | ITSM - Customer Support, Service Desk, Service Request & Trouble Ticket Software.versaSRS is a browser-delivered feature-rich and flexible customer support Help Desk, Service Desk and ITSM solution that enables businesses to quickly and effectively manage and improve the quality of their interactions......

4. Zent.IO

Zent.IO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers......

5. Helpdesk Pilot

Helpdesk Pilot Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.......

6. MsgUs.io

MsgUs.io The "Message Us" button takes the website visitor directly to Messenger and allows them to initiate a conversation with you. Keep the conversations going even if visitors leave your website. On desktop, the person will be sent to messenger.com and on mobile to the Messenger app.......

7. CustomAnswers

CustomAnswers CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......

8. PhaseWare

PhaseWare PhaseWare Tracker, Event Engine, Self Service, and Live Chat:Offer 24/7/365 customer support. Communicate with your customers through multiple channels.Never let another incident fall through the cracks. Take control of your incident management process with PhaseWare.PhaseWare provides simple yet sophisticated customer service and support software that will grow with your business.......

9. SERVUL

SERVUL SERVUL | Lets get better service.Get in touch with your company customer service by choosing the best service channel currently available (Chat, Call, Self-service, Email, Facebook, Twitter and more.. )......

10. HelpSite.io

HelpSite.io HelpSite.io gives you…- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.- A lightning-fast search......

11. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

12. CitSmart

CitSmart Sorry, we have added any description on CitSmart......

13. Conversocial

Conversocial Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal......

14. Clarabridge

Clarabridge The Clarabridge Intelligence PlatformThe key to truly understanding your customers and improving the customer experience exists within your data. The Clarabridge intelligence platform is the only solution that connects to all sources of customer feedback, analyzes the data in aggregate, and empowers your entire enterprise to act.Collect Customer Feedback Directly......

15. ResponseTek

ResponseTek ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including......