Top 15 Helpy.io Alternative and Similar Softwares | Dec 2024

Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more:

- Private Support Discussions (aka tickets)
- Community Support Forums
- Voteable Discussion topics and Replies
- Knowledgebase
- Full Text Search.
- Pre-wired for Google Analytics
- Mobile-first Responsive UI
- Multi-lingual & Multi-language: Includes translations for 11+ locales and is easy to translate

1. Mojo Helpdesk

Mojo Helpdesk The Awesome Help Desk App for any request.Mojo Helpdesk provides online helpdesk and ticket tracking software. Super Awesome Helpdesk Ticket Tracking + Knowledge Base = Happy Users.Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to......

2. Jitbit Helpdesk

Jitbit Helpdesk Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.......

3. Zent.IO

Zent.IO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers......

4. Helpdesk Pilot

Helpdesk Pilot Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.......

5. Deskulu

Deskulu Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.FEATURESAll existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any......

6. osTicket

osTicket osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.osTicket......

7. Zendesk

Zendesk Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service customer support platform Agile, smart and convenient.......

8. UserRules

UserRules Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.......

9. LiveAgent

LiveAgent LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and monitor Tweets mentioning your brand or important keywords - all from one......

10. CustomAnswers

CustomAnswers CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......

11. Reamaze

Reamaze Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......

12. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

13. SupportPal

SupportPal SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and more.SupportPal has organisations, allowing multiple users......

14. KronoDesk

KronoDesk Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk ticketing, online forums and a searchable knowledge base. Learn how to utilize help desk software and other ticketing tools to ensure the best......

15. Orcadesk

Orcadesk Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support.......