Top 15 Zendesk Alternative and Similar Softwares | Dec 2024

1. Tender Support

Tender Support organizes your customer care so you can focus on delivering the best service possible.We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can dream. Tender organizes your support in a simple way that makes sure...... TpSort Score | 106,000,000

2. HelpDeskSaaS

HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use...... TpSort Score | 28,200,000

3. HelpSite.io

HelpSite.io gives you…- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.- A lightning-fast search...... TpSort Score | 192,000,000

4. Directly

On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and...... TpSort Score | 109,000,000

5. Helpful

We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails...... TpSort Score | 407,000,000

6. Mojo Helpdesk

The Awesome Help Desk App for any request.Mojo Helpdesk provides online helpdesk and ticket tracking software. Super Awesome Helpdesk Ticket Tracking + Knowledge Base = Happy Users.Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to...... TpSort Score | 422,000,000

7. Inforobo

Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that...... TpSort Score | 11,500,000

8. My Hall Monitor

Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is...... TpSort Score | 2,580,000

9. Helpy.io

Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more:- Private Support Discussions (aka tickets)- Community Support Forums- Voteable Discussion topics and Replies- Knowledgebase- Full Text Search.- Pre-wired for Google Analytics- Mobile-first...... TpSort Score | 180,000,000

10. ProdPad

Capture Ideas: Your ideas are important. Don't ever lose one again. You and your whole team have ideas about how to improve your product. Capture these ideas so nothing slips through the cracks!Build your Roadmap: Map your product development plans. Your product roadmap allows everyone to see when you’ll be...... TpSort Score | 194,000,000

11. Answerbase

Answerbase looks to offer enterprise grade social Q&A to websites of every size, in a web platform that is easy to setup and manage.The platform is built and managed by Lumin Creative, who has been powering Q&A communities for some of the world’s most popular websites for years. Through Answerbase,...... TpSort Score | 194,000,000

12. Parature Customer Service Software

Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system....... TpSort Score | 40,000,000

13. Subiz

Ecommerce are better place live chat to interact and build a close connection with customers. Subiz allow website owner monitor and chat with visitors surfing their online store in real-time, impress them personally, turn them into paying customers. Subiz brings together everything you need into a Live Chat solution to...... TpSort Score | 171,000

14. Enchant

Simple customer support for growing teams. It's like gmail on steroids!Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.To your customers, it's just email. They will never see a ticket number and will never have to log into anything!...... TpSort Score | 278,000

15. SPEXE

The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform. Jabber/XMPP Live Chat/Help and Feedback widget. Compatible with iChat, Pidgin, Adium,...... TpSort Score | 28,500,000