Top 15 Get Satisfaction Alternative and Similar Softwares | Nov 2024

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

Conversations are at the heart of your business, and Get Satisfaction makes open customer conversations the basis for a more satisfying (and need we say, cost effective) way to provide support. Our latest release is a major update that unleashes the full value of customer community to answer questions, solve problems, and collect ideas for developing the next generation of your products and services. ...

1. Directly

Directly On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and......

2. UserEcho

UserEcho UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.......

3. Conversocial

Conversocial Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal......

4. ReviewPro

ReviewPro ReviewPro offers Guest Intelligence solutions for the hospitality industry. Cloud-based solutions for hotel reputation management, Guest satisfaction and Destination Analytics.......

5. Salesmachine

Salesmachine Salesmachine tells your customer success and sales team which customers they have to contact at the exact right time. Increase satisfaction and revenue. ......

6. Reamaze

Reamaze Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......

7. Kikflo Live Chat

Kikflo Live Chat Have you ever walked into an office, store or other business that is completely empty? No receptionist? No salespeople? No customer service department?If you did, you would probably would walk out the door and never return.That is what you are doing on your website right now. Relying on email for......

8. bxp software

bxp software Making Your Business Run Better. bxp software turns your customer data into useful information - award winning Contact Centre, CRM & e-Learning Software.......

9. OpenTraits

OpenTraits OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.......

10. RenegadeWorks

RenegadeWorks RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database, or upload their own. This customer data can then be used to gather feedback on the customer experience, generate more real online......

11. Help Scout

Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

12. ResponseTek

ResponseTek ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including......

13. Banckle Feedback Capture

Banckle Feedback Capture Banckle Feedback Capture is an effective yet secure feedback collection and management tool for any organization to collect opinions, suggestions and ideas from customers, and engaging them in business decisions to improve their company. An easy to use web-based UI allows users to categorize posts as ideas, questions or problems......

14. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

15. Mila

Mila Mila is an marketplace that lets users find, book and rate services in their neighborhood. Crowdsource Customer Service.......