Top 15 UseResponse Alternative and Similar Softwares | Nov 2024

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.
More flexibility and control for one-time fee, no monthly payments or hidden costs.
It can be used as FAQ, ideas bank, bug tracking system, testimonials or all-in-one support software.
Includes: feedback, help desk, knowledge base, live chat

1. Help Scout

Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

2. ResponseTek

ResponseTek ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including......

3. My Hall Monitor

My Hall Monitor Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is......

4. OpenTraits

OpenTraits OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.......

5. Logicalware

Logicalware Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.......

6. Directly

Directly On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and......

7. Social Intents

Social Intents Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Unlike other live chat solutions, our inexpensive pricing plans support unlimited agents and seats on all premium plans where as the competition charges up to $36 per additional agent seat.We also have Email List......

8. Helpman

Helpman Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce the flow on other support channels like chat or email and are more......

9. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

10. Reamaze

Reamaze Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......

11. Heeduser

Heeduser Heeduser is a community powered customer as well as visitor engagement platform designed for small and medium size companies to reduce customer attrition, increase conversion rates, build visitor and customer engagement, acquire more customers, drive product innovation and improve customer satisfaction and loyalty.......

12. CallSource

CallSource CallSource uses technology-based services and patented call management processes to improve your business performance.......

13. GoToHelpDesk.net

GoToHelpDesk.net GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE.......

14. SERVUL

SERVUL SERVUL | Lets get better service.Get in touch with your company customer service by choosing the best service channel currently available (Chat, Call, Self-service, Email, Facebook, Twitter and more.. )......

15. Hively

Hively Simple customer feedback in emails for customer support.......