Most app owners have no idea if their knowledge base is efficient or not. Do you? Support Hero’s mission is to help you measure the effectiveness of your self-help content so you can improve it over time.
In-App Knowledge Base to help you reduce the number of support tickets that you manage every day. Users can find answer to their question when they need it the most: in your app. No need to leave, they can search through your knowledge base and contact you thanks to Support Hero. The best part? We help you to write better Knowledge Base by showing you what users are looking for and what you can improve.
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Free live chat Software for your eCommerce siteIf you're looking for a live chat option, but just aren't ready for a paid edition then My Live Chat Free version is the perfect way to go. With inserting a simple piece of HTML code, a floating chat button that doesn't interfere......
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk ticketing, online forums and a searchable knowledge base. Learn how to utilize help desk software and other ticketing tools to ensure the best......
One of the most innovative, cost effective, user friendly facilities management solutions in the market. We listened to your feedback and re-designed our Multi Award Winner Regional Pro to become an "End- to-End" solution as you asked, increasing its range of abilities while making it even more user-friendly. Now it's......
About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while......
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......
Bornevia is a team helpdesk software that brings all your customer service email, SMS, twitter, facebook, and live chat conversations in one place. Make multichannel support easy by everyone in your team, install chat widget to talk to your online visitors in real-time and boost conversion, manage all support tickets......
Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly. The award-winning user interface is so easy to use that many clients are able to get......
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from a Web browser—using a desktop, tablet or mobile device.......
ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including......
Help Desk Migration is a unique service that allows to move data from one platform to another. It doesn’t need special codes or scripts. The whole process is safe and sound. Help Desk Migration supports around 30 most popular help desk systems. Now you can migrate tickets, chats, notes and......
Zoho Livedesk is a realtime support system for chatting with customers around the world giving assistance to customers around the world.......
Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service Providers to sell, implement, deliver and bill their services.Autotask will help you improve your business performance through the automation and management of your people, projects and processes.That means greater efficiency, and more profitability.......
Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.......
LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.Create LiveChat account, customize it in 3 minutes and chat right away......
Texo.cc is an Agile Customer Interaction hub on cloud, enabling you to build Personalized engagements across the customer journey. Texo.cc empowers users to quickly innovate with minimal technical Intervention, thereby challenging the status quo of traditional inbound, outbound, or blended contact centers.Texo.cc allows a business to take control of their......
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