Top 15 elevio Alternative and Similar Softwares | Dec 2024

Bring all your support channels right to your user. And inject contextual in-app help into your site with Envisage:
https://elev.io/introducing-envisage

elevio supports the following channels:
- Knowledge Base
- Support System
- Live Chat
- Custom Forms
- RSS Feeds
- Site Status
- and more

1. Universal Chat

Universal Chat Universal – Chat with your online customers from your Telegram appIf you really want to get customers from your website, this service is for you.Lots of the time, you don't know what's happening on your website. You can study analytics and try to guess the trends, but they don't allow......

2. Enchant

Enchant Simple customer support for growing teams. It's like gmail on steroids!Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.To your customers, it's just email. They will never see a ticket number and will never have to log into anything!......

3. Help Scout

Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

4. Lucyphone

Lucyphone LucyPhone is a free service that allows consumers to avoid the wait time that occurs when call center operators place them on hold. ** Only works in the US as of July 2011. **......

5. Helprace

Helprace Helprace is an all-in-one customer service platform, consisting of a ticketing system, a community with a knowledge base and an intuitive feedback widget.Wow your customers using the best customer service app around! Helprace gives end-users 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a......

6. Helpman

Helpman Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce the flow on other support channels like chat or email and are more......

7. Helpdesk Pilot

Helpdesk Pilot Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.......

8. Gorgias Helpdesk

Gorgias Helpdesk Gorgias is a helpdesk built to provide great support at scale.It provides the best API in the space to connect your CRM, your order management system, etc. You can manage all your customer support interactions in one screen. Gorgias' machine learning suggests responses to common customer support requests, automatically classifies......

9. Agent.ai

Agent.ai Agent.ai provides artificial intelligence-enhanced customer service software that help businesses connect in real-time with their customers wherever they are, whenever they’d like and in the communication channels they prefer.......

10. Blitzz App

Blitzz App If your reps or customers are remote, you should check out Blitzz.co.They facilitate field service engineers and equipment end users through an easy video enabled mobile service platform.No coding required, simply install Blitzz on your iOS, Android or web and start collaborating today.Ticket tracking: Stay on top of inquiries. Control......

11. GetHuman

GetHuman The fastest way to get customer service by phone, chat, email, or even by having the company call you back. GetHuman has millions of tricks and shortcuts to make sure you get help better and more quickly than ever before.......

12. Social Intents

Social Intents Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Unlike other live chat solutions, our inexpensive pricing plans support unlimited agents and seats on all premium plans where as the competition charges up to $36 per additional agent seat.We also have Email List......

13. Leapchat

Leapchat Leapchat makes it easy and efficient for your agents to handle customer support via key digital channels like messaging apps, social and web chat in one simple dashboard. This helps you improve customer satisfaction and double agent productivity, which reduces customer churn and support overhead.Key Differentiators:=> all our channels are......

14. Eloquant

Eloquant ELOQUANT has a real expertise in Customer Relationship and is the only SaaS software publisher to provide a comprehensive sotware solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.ELOQUANT is a major and essential provider of innovative solutions......

15. Telescope - App Reviews

Telescope - App Reviews Get feedback from your mobile app customers in the Apple App Store and Google Play Store......