Top 15 Leapchat Alternative and Similar Softwares | Dec 2024

Leapchat makes it easy and efficient for your agents to handle customer support via key digital channels like messaging apps, social and web chat in one simple dashboard. This helps you improve customer satisfaction and double agent productivity, which reduces customer churn and support overhead.

Key Differentiators:
=> all our channels are optimised for mobile messaging but work equally well on desktop devices
=> agents can handle multiple chats across different channels without changing their workflow
=> integrated social listening means you can easily transfer public queries into private conversations
=> integrated asynchronous web chat so you can cater to customers who do not use messaging or social platforms
=> built in surveys and reporting means you can see the uplift in customer satisfaction and measure the increase in agent productivity ...

1. Userlike Live Chat

Userlike Live Chat Live chat for website and mobile support. Be there when your customers need you the most – when they’re browsing on your website. Your customers could be anywhere, which is why Userlike works great on any device. Whether they are browsing from their desktop, chilling on the couch with their......

2. Helloify

Helloify Helloify increases sales and customer happiness, by empowering teams to solve queries instantly.Customers message you via your website, email or SMS. Your team manage all messages via Helloify.......

3. Universal Chat

Universal Chat Universal – Chat with your online customers from your Telegram appIf you really want to get customers from your website, this service is for you.Lots of the time, you don't know what's happening on your website. You can study analytics and try to guess the trends, but they don't allow......

4. Nudgespot

Nudgespot The most powerful in-app messenger for websites and mobile appsOnboard, Engage & Support Visitors & Customers with Nudgespot MessengerGet PersonalMap conversation history & onsite activity, talk to visitors, and build relationshipsScale Your ConversationsSay goodbye to email templates. Segment users, broadcast and trigger messages with rich mediaCollaborate And SolveAdd team members......

5. ChatPirate

ChatPirate We are delighted to introduce the simplest live chat software ever. Join our free beta and see for yourself! It seamlessly integrates with your website, and you can start chatting with your visitors right away. Be there when your visitors need you the most, offer help and capture leads with......

6. WhatsHelp

WhatsHelp WhatsHelp is a CRM and customer communication platform to exchange messages or send targeted notices to your customers using popular mobile messaging apps. Chatting, broadcasting and bots are all in one place!WhatsHelp allows customers to place orders and ask questions directly through Messenger in real-time, personally and privately. Companies can......

7. UserEngage

UserEngage Our mission is to help website owners:Turn Every Visitor into a Happy Customer.UserEngage is a Real-Time Customer and User Engagement Tool for Big and for Small Businesses, designed for maximizing the conversion rate and user satisfaction. It provides a live chat features with advanced visitor data tracking. The information gathered......

8. Comm100 Live Chat

Comm100 Live Chat Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction.As a widely used e-commerce tool, Comm100 Live Chat can be used by the sales team as an effective way to identify......

9. Supbine

Supbine Supbine offers customer service tools to a fair price. Our software includes ticketing from all mayor social channels, email and live chat. Our widget is easy to install on your website, and allows you to view who is online on your website and actively start a chat with your visitors.......

10. Inforobo

Inforobo Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that......

11. Bornevia

Bornevia Bornevia is a team helpdesk software that brings all your customer service email, SMS, twitter, facebook, and live chat conversations in one place. Make multichannel support easy by everyone in your team, install chat widget to talk to your online visitors in real-time and boost conversion, manage all support tickets......

12. Live Chat Live Help

Live Chat Live Help We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter. Our Live Help software features unlimited departments and unlimited operators. You can use one account on any number......

13. Blitzz App

Blitzz App If your reps or customers are remote, you should check out Blitzz.co.They facilitate field service engineers and equipment end users through an easy video enabled mobile service platform.No coding required, simply install Blitzz on your iOS, Android or web and start collaborating today.Ticket tracking: Stay on top of inquiries. Control......

14. Reamaze

Reamaze Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......

15. Casengo

Casengo We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great usability. So that’s us.......