Top 15 uContact Alternative and Similar Softwares | Nov 2024

uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.
Some features:
- ACD
- Virtual Hold
- Recording
- PBX
- Audio, Video, Desktop Softphone
- IVR
- Voice Broadcast
- TTS - ASR
- Dialers
- Preview, Progressive, Power, Predictive
- SMS
- Web Chat
- Click2Call & Call Back
- Email
- Social Networks
- Real Time Monitoring
- Quality management
- Workforce Optimization
- Reporting Analytics
- Workflow Designer
- Forms Designer ...

1. TouchStar Dialler

TouchStar Dialler The TouchStar Dialer, provided by Daviker, is a feature rich and cost effective outbound call centre solution that substantially improves productivity, accountability and profitability throughout any call centre operation. The TouchStar Dialler comprises of blended predictive and power dialler, advanced call recording, real time and historical reporting, advanced scripting with......

2. Nectar Desk

Nectar Desk Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently......

3. Zent.IO

Zent.IO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers......

4. VICIdial Contact Center Suite

VICIdial Contact Center Suite VICIdial can be installed on your own hardware or you can use our hosted service. It is extremely flexible and scalable. A large VICIdial installation can handle over two million(2,000,000) phone calls per day, with over five hundred(500) agents handling calls and internet communications from customers. There are also over......

5. Dialer360

Dialer360 Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound,......

6. Texo.cc

Texo.cc Texo.cc is an Agile Customer Interaction hub on cloud, enabling you to build Personalized engagements across the customer journey. Texo.cc empowers users to quickly innovate with minimal technical Intervention, thereby challenging the status quo of traditional inbound, outbound, or blended contact centers.Texo.cc allows a business to take control of their......

7. CallFire

CallFire Engage Your Customers: Use text and phone call reminders to develop customer relationships and alert them to new opportunities.Save valuable time: Easily send personalized messages to all of your prospects and customers in minutes, not hours.Increase Revenue: Activate lead lists, track advertising performance, and shorten collection cycles.CallFire is frequently recognized......

8. KOOKOO

KOOKOO Kookoo offers customer interactive solutions for your small business. Features like IVR, cloud PBX, toll free numbers will be provided for diffrent business sectors......

9. Calley - Automatic Call Dialer

Calley - Automatic Call Dialer Calley empowers you by offering an integrated Auto Dialer App on your Android and iOS Mobile Phone. Say no to Manual Calling - GetCalley!......

10. bxp software

bxp software Making Your Business Run Better. bxp software turns your customer data into useful information - award winning Contact Centre, CRM & e-Learning Software.......

11. CrazyCall

CrazyCall CrazyCall is a cloud based app that increases performance of telesales, cold calling and other outbound campaigns.......

12. Better Voice

Better Voice The Most Versatile Phone System on the PlanetPerfect for mobile professionals, small businesses, and enterprise.Easy Customization: You can be set-up in less than 5 minutes! We walk you through the simple process.Dial Out from Any Number: You can make outbound calls from any of your numbers using our Mobile app......

13. CallTrackingMetrics

CallTrackingMetrics Our call tracking software identifies the marketing channels that are not only generating leads but also converting into sales. This tracking allows businesses and advertising agencies to: • Determine which marketing channels are bringing in qualified leads that result in conversions• Allocate marketing dollars to sources that have proven to......

14. TelAPI

TelAPI Everything You Need To Build An Enterprise Telephony ApplicationPhone Calls | Send and receive calls. Okay, you expected that, so we also bundled in advanced phone functionality which allow you to set a Custom Caller ID, record calls, send background audio and even change your voice!SMS Messages | SMS seems......

15. Call Loop

Call Loop Quickly and easily send voice and sms text messages to your customers, contacts, and subscribers in just a few clicks.SMS Text MessagingBuild your list using "text-to-join" mobile keywords, webforms, our integration partners with ease. Send mass texts, appointment reminders, send coupons, create SMS contests, and setup voice & SMS autoresponders......