Top 15 Customer Care Services (Aino) Alternative and Similar Softwares | Dec 2024

1. CustomAnswers

CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality....... TpSort Score | 193,000,000

2. ResponseTek

ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including...... TpSort Score | 194,000,000

3. Helloumi

Helloumi is a Conversational Commerce manager that integrates the main instant messaging apps on a single platform. It allows you to talk to users in real time right where they naturally are. Multi-agent features makes it perfect for teams to efficiently support, communicate or sell. Create support tickets with its...... TpSort Score | 239,000,000

4. OMQ self service

Increase your service-level with the OMQ self service and OMQ plug-in. Our intelligent knowledge base supports your customer service and company....... TpSort Score | 5,050,000

5. Leapchat

Leapchat makes it easy and efficient for your agents to handle customer support via key digital channels like messaging apps, social and web chat in one simple dashboard. This helps you improve customer satisfaction and double agent productivity, which reduces customer churn and support overhead.Key Differentiators:=> all our channels are...... TpSort Score | 964,000

6. Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.Deskero is a cloud software, working on a Saas (Software as a...... TpSort Score | 28,400,000

7. ChatPirate

We are delighted to introduce the simplest live chat software ever. Join our free beta and see for yourself! It seamlessly integrates with your website, and you can start chatting with your visitors right away. Be there when your visitors need you the most, offer help and capture leads with...... TpSort Score | 28,500,000

8. Lucyphone

LucyPhone is a free service that allows consumers to avoid the wait time that occurs when call center operators place them on hold. ** Only works in the US as of July 2011. **...... TpSort Score | 28,500,000

9. GetHuman

The fastest way to get customer service by phone, chat, email, or even by having the company call you back. GetHuman has millions of tricks and shortcuts to make sure you get help better and more quickly than ever before....... TpSort Score | 3,410,000

10. Universal Chat

Universal – Chat with your online customers from your Telegram appIf you really want to get customers from your website, this service is for you.Lots of the time, you don't know what's happening on your website. You can study analytics and try to guess the trends, but they don't allow...... TpSort Score | 8,390,000

11. Eloquant

ELOQUANT has a real expertise in Customer Relationship and is the only SaaS software publisher to provide a comprehensive sotware solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.ELOQUANT is a major and essential provider of innovative solutions...... TpSort Score | 237,000

12. Userlike Live Chat

Live chat for website and mobile support. Be there when your customers need you the most – when they’re browsing on your website. Your customers could be anywhere, which is why Userlike works great on any device. Whether they are browsing from their desktop, chilling on the couch with their...... TpSort Score | 8,700,000

13. elevio

Bring all your support channels right to your user. And inject contextual in-app help into your site with Envisage: https://elev.io/introducing-envisage elevio supports the following channels:- Knowledge Base- Support System- Live Chat- Custom Forms- RSS Feeds- Site Status- and more...... TpSort Score | 66,400

14. Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same...... TpSort Score | 112,000,000

15. Helpful

We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails...... TpSort Score | 407,000,000