Top 15 Universal Chat Alternative and Similar Softwares | Dec 2024

Universal – Chat with your online customers from your Telegram app
If you really want to get customers from your website, this service is for you.

Lots of the time, you don't know what's happening on your website. You can study analytics and try to guess the trends, but they don't allow you to really step in and convert the doubting visitors into real clients.
This is what Universal does – it brings your website to your pocket so you can constantly monitor it, step in to convert visitors and respond to clients.
Your site is your face to the world, and you get beautiful designs, gadgets, and features to make the customers like you and stay there – and yet it is not performing as you expect.
How can you find what's wrong? How can you know what to do to get better? How can you be sure that your visitors actually become your clients?
If that is your case, try Universal. ...

1. Comm100 Live Chat

Comm100 Live Chat Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction.As a widely used e-commerce tool, Comm100 Live Chat can be used by the sales team as an effective way to identify......

2. ChatPirate

ChatPirate We are delighted to introduce the simplest live chat software ever. Join our free beta and see for yourself! It seamlessly integrates with your website, and you can start chatting with your visitors right away. Be there when your visitors need you the most, offer help and capture leads with......

3. LiveAgent

LiveAgent LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and monitor Tweets mentioning your brand or important keywords - all from one......

4. Pure Chat

Pure Chat Small teams can use Pure Chat to see who's on their website in real time and start a live chat conversation with the most qualified leads. Instead of spending hours talking on the phone, Pure Chat helps businesses message multiple leads and customers at once! Team members can chat with......

5. Inforobo

Inforobo Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that......

6. REVE Chat

REVE Chat REVE chat has been solving all your customer support issues since 2014. It offers efficient and highly customizable chat software for your website. It enables your customer support executives to proficiently assist the viewers and customers on your website with all their queries. It dons features like highly customizable widget......

7. Live Chat Live Help

Live Chat Live Help We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter. Our Live Help software features unlimited departments and unlimited operators. You can use one account on any number......

8. Social Intents

Social Intents Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Unlike other live chat solutions, our inexpensive pricing plans support unlimited agents and seats on all premium plans where as the competition charges up to $36 per additional agent seat.We also have Email List......

9. Leapchat

Leapchat Leapchat makes it easy and efficient for your agents to handle customer support via key digital channels like messaging apps, social and web chat in one simple dashboard. This helps you improve customer satisfaction and double agent productivity, which reduces customer churn and support overhead.Key Differentiators:=> all our channels are......

10. Kikflo Live Chat

Kikflo Live Chat Have you ever walked into an office, store or other business that is completely empty? No receptionist? No salespeople? No customer service department?If you did, you would probably would walk out the door and never return.That is what you are doing on your website right now. Relying on email for......

11. Userlike Live Chat

Userlike Live Chat Live chat for website and mobile support. Be there when your customers need you the most – when they’re browsing on your website. Your customers could be anywhere, which is why Userlike works great on any device. Whether they are browsing from their desktop, chilling on the couch with their......

12. Blitzz App

Blitzz App If your reps or customers are remote, you should check out Blitzz.co.They facilitate field service engineers and equipment end users through an easy video enabled mobile service platform.No coding required, simply install Blitzz on your iOS, Android or web and start collaborating today.Ticket tracking: Stay on top of inquiries. Control......

13. Helloumi

Helloumi Helloumi is a Conversational Commerce manager that integrates the main instant messaging apps on a single platform. It allows you to talk to users in real time right where they naturally are. Multi-agent features makes it perfect for teams to efficiently support, communicate or sell. Create support tickets with its......

14. P3chat.com

P3chat.com P3chat is an innovative and easy Live Chat & Support service. Add Chat/Feedback widget to your web site to chat online with Skype, Google Talk, Yahoo! and ICQ.......

15. Supbine

Supbine Supbine offers customer service tools to a fair price. Our software includes ticketing from all mayor social channels, email and live chat. Our widget is easy to install on your website, and allows you to view who is online on your website and actively start a chat with your visitors.......