Top 15 Helpman Alternative and Similar Softwares | Dec 2024

Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce the flow on other support channels like chat or email and are more productive, focused on the most important requests.

1. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

2. My Hall Monitor

My Hall Monitor Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is......

3. Directly

Directly On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and......

4. HelpSite.io

HelpSite.io HelpSite.io gives you…- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.- A lightning-fast search......

5. Inforobo

Inforobo Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that......

6. ResponseTek

ResponseTek ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including......

7. Yonyx

Yonyx About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while......

8. Mojo Helpdesk

Mojo Helpdesk The Awesome Help Desk App for any request.Mojo Helpdesk provides online helpdesk and ticket tracking software. Super Awesome Helpdesk Ticket Tracking + Knowledge Base = Happy Users.Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to......

9. Conversocial

Conversocial Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal......

10. OMQ self service

OMQ self service Increase your service-level with the OMQ self service and OMQ plug-in. Our intelligent knowledge base supports your customer service and company.......

11. Zent.IO

Zent.IO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers......

12. Helpjuice

Helpjuice Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.......

13. Logicalware

Logicalware Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.......

14. OpenTraits

OpenTraits OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.......

15. UserDeck

UserDeck UserDeck provides embedded support software that works with your existing website.......