Top 15 Userlane Alternative and Similar Softwares | Nov 2024

Key to Userlane’s technology are interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the software where to click next - just like the GPS navigation system in cars offers its driver turn-by-turn advice how to optimally reach his or her destination. This way, every user can use complex software without any learning curve, making extensive software training obsolete. ...

1. Iridize

Iridize Onboarding and training for web apps at any level. Users, employees, customers, you name it! Why should you waste time explaining when we can do it for you!......

2. UserEngage

UserEngage Our mission is to help website owners:Turn Every Visitor into a Happy Customer.UserEngage is a Real-Time Customer and User Engagement Tool for Big and for Small Businesses, designed for maximizing the conversion rate and user satisfaction. It provides a live chat features with advanced visitor data tracking. The information gathered......

3. Bootstrap Tour

Bootstrap Tour Quick and easy way to build your product tours with Bootstrap popovers.......

4. Whatfix

Whatfix Whatfix helps business to simplify the online experience of users by eliminating confusions and doubts. Use Whatfix and enhance self service capability of your product. Whatfix features: 1. Create walkthrough with just few clicks: No coding skills, no training needed and easy editing. 2. Get walkthrough into various formats w/o......

5. Enchant

Enchant Simple customer support for growing teams. It's like gmail on steroids!Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.To your customers, it's just email. They will never see a ticket number and will never have to log into anything!......

6. My Hall Monitor

My Hall Monitor Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is......

7. Nickelled

Nickelled Nickelled turns people into experts on the websites and web-services (SaaS) you build, sell and use. Nickelled's step-by-step product guides can be easily created in minutes and shared to anyone, anywhere in seconds – just point-and-click! Guides educate your customer or employees on new website updates, work processes and tools.......

8. Directly

Directly On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and......

9. myTips

myTips Customer activation as a service. myTips is the easiest way to build, publish and A/B test user onboarding experiences without any coding. myTips is a perfect solution for SaaS companies with rich features interfaces. Step-by-step tutorials will help you guide new customers through the site, improve customer onboarding and drive......

10. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

11. InnerTrends

InnerTrends Get all the insights you need to optimize your user onboarding. Your growth depends on it.InnerTrends is a business intelligence tool that helps SaaS companies collect and analyse metrics related to the user onboarding process. With InnerTrends you get plain english reports that help you identify onboarding optimization opportunities and......

12. Jitbit Helpdesk

Jitbit Helpdesk Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.......

13. Help Scout

Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

14. Reamaze

Reamaze Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......

15. Amity

Amity Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.Since 2012, Amity has been on a mission to make customer......