Top 15 Customer.guru Alternative and Similar Softwares | Dec 2024

1. ShadowAide

Reduce churn and improve customer engagement and experience with direct customer feedback and behavioral analytics....... TpSort Score | 439,000

2. SatisMeter

SatisMeter helps users (SaaS) get more useful feedback straight from their web apps using Net Promoter System. It can send gathered customer feedback to other customer analytics services, customize SatisMeter survey to comply with apps design, email surveys to users that didn't answer and ask customers questions in their own...... TpSort Score | 194,000,000

3. CustomerSure

CustomerSure is simple, web-based customer feedback software to help turn feedback into profitable growth. It's specially designed for small to medium sized businesses. CustomerSure is different because feedback is primarily customer-to-company rather than customer-to-customer reviews (although we support that too). The most important aspect is that it contains features to...... TpSort Score | 192,000,000

4. Relationwise

Relationwise gives you the most important insights on your customers in the easiest way possible....... TpSort Score | 194,000,000

5. loyalnow

loyalnow is a NPS platform for SaaS business to learn fast how to improve Customer SatisfactionSome Features:SegmentsWith segment function, you can group your clients that have common characteristics and analyze the NPS in a segmented way. This assists in analyzing who your customers are more and less satisfied with, enabling...... TpSort Score | 1,160,000

6. Wizu

Wizu makes it quick and easy for you to start collecting feedback. In a matter of minutes, you can design your conversation and chat interface, upload your customer data and send out e-mails to your users. Then our real time reporting dashboards will give you all the information and insight...... TpSort Score | 957,000

7. UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.More flexibility and control for one-time fee, no monthly payments or hidden costs.It can be used as FAQ, ideas bank, bug tracking system, testimonials or...... TpSort Score | 28,500,000

8. Helpman

Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce the flow on other support channels like chat or email and are more...... TpSort Score | 41,300

9. Conversocial

Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal...... TpSort Score | 3,780

10. Social Intents

Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Unlike other live chat solutions, our inexpensive pricing plans support unlimited agents and seats on all premium plans where as the competition charges up to $36 per additional agent seat.We also have Email List...... TpSort Score | 22,200,000

11. Yonyx

About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while...... TpSort Score | 28,300,000

12. My Hall Monitor

Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is...... TpSort Score | 2,580,000

13. ResponseTek

ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including...... TpSort Score | 194,000,000

14. SERVUL

SERVUL | Lets get better service.Get in touch with your company customer service by choosing the best service channel currently available (Chat, Call, Self-service, Email, Facebook, Twitter and more.. )...... TpSort Score | 136,000

15. Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same...... TpSort Score | 112,000,000