Top 15 NetSupport ServiceDesk Alternative and Similar Softwares | Nov 2024

1. Bpm'online service

Bpm'online service incorporates 2 cutting-edge applications, which can be used as separate aplications:1. Bpm'online customer service - robust application to deliver omnichannel customer service and support.Features of bpm'online customer service: 360° customer view Omnichannel communications Agent workplace Case management Knowledge management Service catalogue Business process management Synchronization and integration...... TpSort Score | 284,000,000

2. IntraService

IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution....... TpSort Score | 28,300,000

3. Helpman

Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce the flow on other support channels like chat or email and are more...... TpSort Score | 41,300

4. Samanage

Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly. The award-winning user interface is so easy to use that many clients are able to get...... TpSort Score | 68,600

5. Verax Service Desk

Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.Verax Service Desk helps to:*Control incident resolution workflow from assigning tasks to administrators and resolving incidents, to automating workflows and tracking them through to completion.*Shorten incident resolution time based on experience-based information stored in the knowledgebase....... TpSort Score | 3,070,000

6. MessageBox

MessageBox was created to fill the vaccuum in effective task or job management within Hospitality and other verticals. It is based on three main pillars :1. REALTIME COMMUNICATION : Everything in MessageBox is built around chat. This is to ensure communication between employees is realtime on any and all issues....... TpSort Score | 8,540,000

7. Supportbench

Supportbench is your next level in customer support.It empowers you to deliver on what you promise to your customers. Whether people are reaching out to you by email, twitter, or any other channel; Supportbench automatically organizes your work by the customers SLA, taking out the guess work on who to...... TpSort Score | 28,500,000

8. InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation & unmatched user collaboration....... TpSort Score | 2,700,000

9. BeSnappy

Never lose track of an email again. Never wonder where it is in the support process, or who’s looked at it, or whether it’s been replied to. Snappy tracks its progress from start to finish, and allows you to assign team members, add tags, and reply to the customer as...... TpSort Score | 193,000,000

10. WP Nexus

WP Nexus offers unlimited Wordpress support, fixes and maintenance to keep your Wordpress site up to date and secure. Starting at just $74 per month, 48 hour fix guarantee (or we give you a free month!) plus all jobs completed in-house at our offices in Manchester, United Kingdom and fully...... TpSort Score | 49,500,000

11. DiamanteDesk

DiamanteDesk is an easy-to-use, open source support ticketing system and customer service solution powered by Eltrino. Let's Rock your eCommerce together!...... TpSort Score | 185,000,000

12. Baseactive

BaseActive is a powerful, lightweight hosted live chat software enabling companies to easily engage with their website visitors in doing so increasing sales....... TpSort Score | 120,000,000

13. BILLmanager

BILLmanager is a linux-based control panel for automating client management, invoicing and billing. This software specifically developed for hosting service providers will help you manage and take complete control of various aspects of your business:• Full scope of billing and invoicing functionality.• Built-in support center with ticket system.• Ideal for...... TpSort Score | 121,000,000

14. What's My Browser

Sorry, we have added any description on What's My Browser...... TpSort Score | 326,000,000

15. StepsToReproduce

Easily capture sequence of screenshots. StR will follow your cursor and each your click will produce a screenshot. Upload those directly to Internet via ImageShack!Add blur, highlights, arrows, and many other elements to your screenshots with super fast interface! Undo-Redo almost any action in the application!The series of screenshots with...... TpSort Score | 186,000,000