Top 15 Brand Embassy Alternative and Similar Softwares | Dec 2024

1. Leapchat

Leapchat makes it easy and efficient for your agents to handle customer support via key digital channels like messaging apps, social and web chat in one simple dashboard. This helps you improve customer satisfaction and double agent productivity, which reduces customer churn and support overhead.Key Differentiators:=> all our channels are...... TpSort Score | 964,000

2. Respond

Most social media tools are built for marketing, not customer service. But smart companies know social media isn't just about creating buzz, it's also one of the best ways to build lasting relationships with your customers and keep them happy. Too bad 99% of social media management tools simply aren't...... TpSort Score | 20,100,000

3. Brand24

Brand24 is a beautiful and simple online monitoring application. Thousands of brands of all sizes (incl. Intel, IKEA, H&M, GlaxoSmithKleine, Carlsberg) use Brand24 to identify and analyze online conversations about their brands, products and competitors. Brand24 provides a reliable, easy to use, and affordable solution that allows you to both...... TpSort Score | 28,200,000

4. PhaseWare

PhaseWare Tracker, Event Engine, Self Service, and Live Chat:Offer 24/7/365 customer support. Communicate with your customers through multiple channels.Never let another incident fall through the cracks. Take control of your incident management process with PhaseWare.PhaseWare provides simple yet sophisticated customer service and support software that will grow with your business....... TpSort Score | 194,000,000

5. CustomAnswers

CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality....... TpSort Score | 193,000,000

6. SmarterTrack Help Desk 7

SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from a Web browser—using a desktop, tablet or mobile device....... TpSort Score | 27,700,000

7. HelpSite.io

HelpSite.io gives you…- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.- A lightning-fast search...... TpSort Score | 192,000,000

8. SERVUL

SERVUL | Lets get better service.Get in touch with your company customer service by choosing the best service channel currently available (Chat, Call, Self-service, Email, Facebook, Twitter and more.. )...... TpSort Score | 136,000

9. Helpful

We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails...... TpSort Score | 407,000,000

10. CitSmart

Sorry, we have added any description on CitSmart...... TpSort Score | 194,000,000

11. Qeryz

Qeryz is a pop-up, as-you-go microsurvey that you can put in any and every webpage you have in your website....... TpSort Score | 194,000,000

12. ResponseTek

ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including...... TpSort Score | 194,000,000

13. Zebra Utilities

Zebra Utilities is the first app that enables you to print to labels, receipts and encode RFID tags directly from your iPhone, iPad or iPod touch to a Zebra Technologies printer. Mobile, Desktop, Tabletop and Kiosk printers are supported. No extra software purchases are required to start printing.•Directly connect to...... TpSort Score | 42,200,000

14. Satsum

Satsum helps companies monitor and improve their customer service. More than a survey tool, Satsum automates the whole customer satisfaction research process. From designing the questionnaire to interpreting the results, Satsum is easier to use any other online survey software.By integrating advanced machine learning technology, Satsum is able to offer...... TpSort Score | 194,000,000

15. ProsperWorks

ProsperWorks CRM helps you identify, track, and optimize sales contacts and opportunities. Easily manage your entire sales pipeline with our simple and visual tool. ProsperWorks integrates with the Google Apps you use everyday for an easy workflow. Zero-touch, automatic systems eliminate most data entry, allowing you to focus on what...... TpSort Score | 191,000,000