Everything In Its Place:
With QuestionShark, your customers start topics, which are classified so you know whether they are suggestions, issues, questions, or compliments. This makes it easy for you to triage incoming customer posts. Customers can help each other or you can be more hands on and provide direct assistance.
FAQ-Building:
With one click, you can turn any topic into a new Frequently Asked Question. The question and best answer will be added to your FAQ list for the associated products.
We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......
Real time customer feedback and analyticsGet real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!No more long surveys or costly data analysisNow customers can rate your company in an instant via email, chat, and helpdesk systems. Feedback is then converted into customer......
PhaseWare Tracker, Event Engine, Self Service, and Live Chat:Offer 24/7/365 customer support. Communicate with your customers through multiple channels.Never let another incident fall through the cracks. Take control of your incident management process with PhaseWare.PhaseWare provides simple yet sophisticated customer service and support software that will grow with your business.......
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from a Web browser—using a desktop, tablet or mobile device.......
SERVUL | Lets get better service.Get in touch with your company customer service by choosing the best service channel currently available (Chat, Call, Self-service, Email, Facebook, Twitter and more.. )......
Sorry, we have added any description on CitSmart......
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......
Satsum helps companies monitor and improve their customer service. More than a survey tool, Satsum automates the whole customer satisfaction research process. From designing the questionnaire to interpreting the results, Satsum is easier to use any other online survey software.By integrating advanced machine learning technology, Satsum is able to offer......
The Clarabridge Intelligence PlatformThe key to truly understanding your customers and improving the customer experience exists within your data. The Clarabridge intelligence platform is the only solution that connects to all sources of customer feedback, analyzes the data in aggregate, and empowers your entire enterprise to act.Collect Customer Feedback Directly......
Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal......
ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including......
Qeryz is a pop-up, as-you-go microsurvey that you can put in any and every webpage you have in your website.......
HelpSite.io gives you…- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.- A lightning-fast search......
Zebra Utilities is the first app that enables you to print to labels, receipts and encode RFID tags directly from your iPhone, iPad or iPod touch to a Zebra Technologies printer. Mobile, Desktop, Tabletop and Kiosk printers are supported. No extra software purchases are required to start printing.•Directly connect to......
FEEDBACKdeck brings to WordPress, a gorgeous way to capture user feedback. By leveraging the benefits of short surveys, FEEDBACKdeck lets users give their valuable feedback while taking only 10-30 secs of their time. The surveys remain unobtrusive and users can complete the survey without leaving the page and disrupting their......
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