InProd moves beyond just configuration auditing, it takes the headache out of managing multiple complex Genesys environments. InProd solves the issues faced by large Genesys powered contact centres which utilise multiple environments.
A critical component to be able to restore a service interruption is having the knowledge of what changes were performed within that Genesys environment. Support teams immediately know where to start their investigation, which drastically speeds up recovery time.
Have you ever implemented a tool for your IT organization that seemed to have everything you needed in functionality, but the implementation wasn’t as successful as you planned?Our consultants have seen many organizations like this. A lot of time and money was spent choosing and implementing a tool, with poor......
Seapine Software - Bug, Issue Tracking, and Test Case Mangement with TestTrack Studio. Version and Source Control with Surround SCM. Automated Testing with QA Wizard Pro.......
Arena cloud product lifecycle management (PLM) applications simplify bill of materials and change management for companies of all sizes, and offer the right balance of flexibility and control at every point in the product lifecycle—from prototype to full-scale production. The patented cloud solution allows Arena to connect with other supplier’s......
Premium chat is a chat app that allows you to send messages, photos, videos and files to your contacts! It has features like :Cloud-based technologyStrong encryptionStickersHashtagsGroup chatsAnd many other cool features!......
Soley GmbH develops agile and innovative software solutions for data analysis in engineering. With Soley Studio experts digitalize their knowledge, automate time-consuming processes and, thus, overcome existing complexity. At the push of a button, practicable workflows – from the consolidation of data, through data analysis to the visualization of the......
OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident management, problem management, change management and release management.......
Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.......
LANDesk® Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other service-related business risk. The solution enables organizations to take advantage of full......
If your business needs to log, track, manage, automate and escalate support issues, then please read on.HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so much more into a single software suite. Priced to be affordable, and packed with features that scale to any size......
QA Wizard Pro automates the functional and regression testing of web, Windows, and Java applications, and load testing of web applications. Using a single application to perform both functional and load tests reduces your software investment and training time, and helps your team test more of an application in less......
Sorry, we have added any description on Surround SCM......
LeanKit is helping to change the way organizations work by enabling better collaboration through visualization. With LeanKit, teams are able to “see” more than they ever have before, and focus their organization’s energy on the tasks that truly matter.......
Navvia is equipped with handy tools to easily survey the health of existing processes and build new ones from scratch or templates. Use Navvia to continually improve your processes through full life cycle. Navvia facilitates clear communication, which is the key to ensuring consistency, efficiency and compliance along the way.......
GroupMap lets you think better together. It is a collaborative decision making tool which lets participants efficiently brainstorm ideas, discuss the results and decide on the best solution. You can choose your own brainstorming style, decide how you want people to provide responses and get results in real time or......
Polinode is a tool for collecting information on relationships between people. For example, who works with whom? Who do people go to for advice? And any other question you like. With a powerful survey tool to collect the data and integrated visualization and analysis functionality to explore the network data,......
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