Top 15 Fancy Support Alternative and Similar Softwares | Dec 2024

Provide in-app support to your customers with a drop in library that's easy to setup and customise. No longer do you have to integrate multiple services if you want to track your customer events and provide message based support to them. No more switching between different services to see what your customers were up to before they asked for your help.

Highly motivated by the fact that the current services in the market are very much overpriced and disjointed, we set out to make the product we wanted to use in our own products and now proudly offer it as an affordable service to everyone.

1. Simple Sales Tracking

Simple Sales Tracking Simple Sales Tracking is web-based sales CRM software for the tracking, analysis and forecasting of individual and team sales pipeline and contacts. Built with simplicity at its core, focus is kept on key sales tasks, while eliminating unnecessary ones, helping to ensure buy-in of the entire sales team.......

2. CustomAnswers

CustomAnswers CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......

3. OpenTraits

OpenTraits OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.......

4. Yonyx

Yonyx About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while......

5. Conversocial

Conversocial Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal......

6. VisionFlow

VisionFlow VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.......

7. CareCube

CareCube LEARN HOW USING RELATIONSHIP ANALYTICS CAN HELP YOU UNDERSTAND AND PREDICT YOUR CLIENTS.See the ‘health’ of all your clients in one place: Acquiring new clients takes time, effort and money. We can help you keep them happier and longer, by identifying which ones have issues that need to be resolved.Insightful......

8. Reamaze

Reamaze Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......

9. Follow Up Boss

Follow Up Boss Real Estate Lead Software, Simple, Powerful, Complete. Automate your lead flow, respond faster, track marketing - all in one simple placeNever Lose Another Real Estate LeadRespond faster, do more follow up, set more appointments, close more deals.Works with Zillow, Trulia, Realtor.com, IDX websites & 100 others.Do more follow upWe put......

10. YurPlan

YurPlan It is in 2011 that Francois SEDE and Clément JOBEILI, two young visionaries graduated from SupInfo, created YurPlan. Originally designed as a Mobile app, YurPlan quickly becomes a more ambitious and innovative project, always with a head start in its market. This company with infinite potential brings together more and......

11. Enchant

Enchant Simple customer support for growing teams. It's like gmail on steroids!Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.To your customers, it's just email. They will never see a ticket number and will never have to log into anything!......

12. GoToHelpDesk.net

GoToHelpDesk.net GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE.......

13. Bpm'online service

Bpm'online service Bpm'online service incorporates 2 cutting-edge applications, which can be used as separate aplications:1. Bpm'online customer service - robust application to deliver omnichannel customer service and support.Features of bpm'online customer service: 360° customer view Omnichannel communications Agent workplace Case management Knowledge management Service catalogue Business process management Synchronization and integration......

14. Help Scout

Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

15. Directly

Directly On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and......