Top 15 HelpSumo Alternative and Similar Softwares | Dec 2024

1. MyLiveChat

Free live chat Software for your eCommerce siteIf you're looking for a live chat option, but just aren't ready for a paid edition then My Live Chat Free version is the perfect way to go. With inserting a simple piece of HTML code, a floating chat button that doesn't interfere...... TpSort Score | 122,000,000

2. Helpful

We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails...... TpSort Score | 407,000,000

3. My Hall Monitor

Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is...... TpSort Score | 2,580,000

4. SupportPal

SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and more.SupportPal has organisations, allowing multiple users...... TpSort Score | 210,000,000

5. Orcadesk

Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support....... TpSort Score | 193,000,000

6. OpenTraits

OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation....... TpSort Score | 28,200,000

7. Helprace

Helprace is an all-in-one customer service platform, consisting of a ticketing system, a community with a knowledge base and an intuitive feedback widget.Wow your customers using the best customer service app around! Helprace gives end-users 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a...... TpSort Score | 28,500,000

8. Deskulu

Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.FEATURESAll existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any...... TpSort Score | 232,000,000

9. Mioot

Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software. Offering enterprise level Live Help Software for fortune Online business websites....... TpSort Score | 186,000,000

10. Gorgias Helpdesk

Gorgias is a helpdesk built to provide great support at scale.It provides the best API in the space to connect your CRM, your order management system, etc. You can manage all your customer support interactions in one screen. Gorgias' machine learning suggests responses to common customer support requests, automatically classifies...... TpSort Score | 48,600,000

11. faasthelp

Faasthelp, customer support one click away. All support needs in one place to the customer with out hindering the business, be it knowledge base, query/issues creation and tracking, chat bot in just a minute. Faastest and easiest way of integration to any business. All customer support needs in one place...... TpSort Score | 404,000

12. Chaport

Chaport is a free and easy-to-use live chat software that allows you to chat with your website visitors in real-time.Features:- Fast installation on a website (no tech skill necessary)- Modern operator app (Web / Windows / Mac)- Free plan for unlimited number of operators with plenty of useful features- Auto-invitations-...... TpSort Score | 28,500,000

13. Helpjuice

Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use....... TpSort Score | 192,000,000

14. SupportBee

The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.Listings update in realtime as tickets come in or as they are answered. This ensures that you can collaborate with your team...... TpSort Score | 28,400,000

15. HelpSite.io

HelpSite.io gives you…- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.- A lightning-fast search...... TpSort Score | 192,000,000