Top 15 SmarterTrack Help Desk 7 Alternative and Similar Softwares | Dec 2024

1. LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and monitor Tweets mentioning your brand or important keywords - all from one...... TpSort Score | 123,000,000

2. Social Intents

Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Unlike other live chat solutions, our inexpensive pricing plans support unlimited agents and seats on all premium plans where as the competition charges up to $36 per additional agent seat.We also have Email List...... TpSort Score | 22,200,000

3. Live Chat Live Help

We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter. Our Live Help software features unlimited departments and unlimited operators. You can use one account on any number...... TpSort Score | 95,500,000

4. Bornevia

Bornevia is a team helpdesk software that brings all your customer service email, SMS, twitter, facebook, and live chat conversations in one place. Make multichannel support easy by everyone in your team, install chat widget to talk to your online visitors in real-time and boost conversion, manage all support tickets...... TpSort Score | 28,500,000

5. Reamaze

Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern...... TpSort Score | 28,300,000

6. Inforobo

Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that...... TpSort Score | 11,500,000

7. Kayako

Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and self-help. More than 30,000 organizations trust Kayako to power their customer support....... TpSort Score | 1,200,000

8. MyLiveChat

Free live chat Software for your eCommerce siteIf you're looking for a live chat option, but just aren't ready for a paid edition then My Live Chat Free version is the perfect way to go. With inserting a simple piece of HTML code, a floating chat button that doesn't interfere...... TpSort Score | 122,000,000

9. Jitbit Live Chat

Web based live chat software. Deliver more personal experience to your visitors and customers in real time....... TpSort Score | 7,140,000

10. Supbine

Supbine offers customer service tools to a fair price. Our software includes ticketing from all mayor social channels, email and live chat. Our widget is easy to install on your website, and allows you to view who is online on your website and actively start a chat with your visitors....... TpSort Score | 978,000

11. Universal Chat

Universal – Chat with your online customers from your Telegram appIf you really want to get customers from your website, this service is for you.Lots of the time, you don't know what's happening on your website. You can study analytics and try to guess the trends, but they don't allow...... TpSort Score | 8,390,000

12. Helpdesk Pilot

Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets....... TpSort Score | 428,000,000

13. Blitzz App

If your reps or customers are remote, you should check out Blitzz.co.They facilitate field service engineers and equipment end users through an easy video enabled mobile service platform.No coding required, simply install Blitzz on your iOS, Android or web and start collaborating today.Ticket tracking: Stay on top of inquiries. Control...... TpSort Score | 72,200,000

14. ZupportDesk

ZupportDesk live chat and help desk software offers a Cloud based CRM solution for online customer support and website monitoring....... TpSort Score | 83,500,000

15. Casengo

We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great usability. So that’s us....... TpSort Score | 28,200,000