Top 15 Keeping.com Alternative and Similar Softwares | Dec 2024

Keeping™ is the world’s first helpdesk that works inside Gmail.

Keeping™ is a customer support tool that integrates with Gmail/Google Apps.

It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

We decided to develop Keeping™ out of frustration with existing helpdesks that were far too complex for most businesses. We instead invented a different approach to managing customer support that works directly inside Gmail.

1. Zent.IO

Zent.IO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers......

2. CustomAnswers

CustomAnswers CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......

3. BuzzFlow

BuzzFlow BuzzFlow is the right choice if your business runs on corporate or personal Gmail. It’s a user intuitive CRM that is directly baked into your Google Inbox.It is,-User friendly-Truly web based-FREE FOREVER for 3 users-Lives inside your Gmail inboxBuzzFlow is a multi-purpose system which is more than a CRM. It......

4. GoToHelpDesk.net

GoToHelpDesk.net GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE.......

5. TeamSupport.com

TeamSupport.com Our online help desk is so much more than “just another ticketing system.”Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proactive in customer service. It also allows everyone......

6. HappyFox

HappyFox HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook......

7. Starty.co Answers

Starty.co Answers Discover Answers, the powerful little $99 Q/A web application that notably improves your user’s experience.Download, install, and plug-in Answers to your existing user base.PluggableThe Answers application is designed for easy plug-in integration into your existing site. It adds its own tables to your database, accessing user data including ID, display......

8. Help Scout

Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

9. Reamaze

Reamaze Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern......

10. Helpdesk Pilot

Helpdesk Pilot Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.......

11. SPEXE

SPEXE The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform. Jabber/XMPP Live Chat/Help and Feedback widget. Compatible with iChat, Pidgin, Adium,......

12. TeamWox

TeamWox TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.Using this collaboration software, it is possible to build up an effective teamwork and speed up management decision-making based on timely and......

13. Vtiger CRM

Vtiger CRM Vtiger CRM is award winning software used by more than 100,000 small and medium businesses across 106 countries to run their sales, marketing, and customer service departments.It comes in both a completely free open source version, and a low-cost cloud version. Both versions have access to extensive product documentation available......

14. LeaderSend

LeaderSend Platform That Makes a DifferenceLeaderSend takes care of delivering your transactional messages and managing infrastructure, while you can focus on your business instead.Powerful API: Send emails through WEB and SMTP API. Easy 5 minute integration and deployment. Log in to get API docs.A Robust Infrastructure: We support personalized DKIM, SPF,......

15. Live Chat Live Help

Live Chat Live Help We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter. Our Live Help software features unlimited departments and unlimited operators. You can use one account on any number......