Top 15 Orcadesk Alternative and Similar Softwares | Dec 2024

1. Deskulu

Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.FEATURESAll existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any...... TpSort Score | 232,000,000

2. Jitbit Helpdesk

Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more....... TpSort Score | 82,300,000

3. KronoDesk

Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk ticketing, online forums and a searchable knowledge base. Learn how to utilize help desk software and other ticketing tools to ensure the best...... TpSort Score | 194,000,000

4. Helpful

We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails...... TpSort Score | 407,000,000

5. CitSmart

Sorry, we have added any description on CitSmart...... TpSort Score | 194,000,000

6. Django Helpdesk

django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk....... TpSort Score | 114,000,000

7. DiamanteDesk

DiamanteDesk is an easy-to-use, open source support ticketing system and customer service solution powered by Eltrino. Let's Rock your eCommerce together!...... TpSort Score | 185,000,000

8. Helpy.io

Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more:- Private Support Discussions (aka tickets)- Community Support Forums- Voteable Discussion topics and Replies- Knowledgebase- Full Text Search.- Pre-wired for Google Analytics- Mobile-first...... TpSort Score | 180,000,000

9. UserRules

Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support....... TpSort Score | 28,300,000

10. PHPBack

PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a commercial project. Since...... TpSort Score | 122,000,000

11. osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.osTicket...... TpSort Score | 216,000

12. LiveChat

LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.Create LiveChat account, customize it in 3 minutes and chat right away...... TpSort Score | 138,000,000

13. Directly

On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and...... TpSort Score | 109,000,000

14. Zent.IO

Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers...... TpSort Score | 180,000,000

15. StivaSoft Ticket Support System

Easy help desk software solution for webmasters, web designers, or end-users. Use the Ticket Support Script on clients' websites and modify the source files. The nice and user-friendly interface makes it easy for end-users to customize the Ticket Support Script by setting up preferred features or creating customized and multilingual...... TpSort Score | 411,000