Top 15 BoardThreads Alternative and Similar Softwares | Nov 2024

1. eStreamDesk

Ticketed support and e-mail managementIf you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver...... TpSort Score | 185,000,000

2. Deskulu

Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.FEATURESAll existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any...... TpSort Score | 232,000,000

3. Jitbit Helpdesk

Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more....... TpSort Score | 82,300,000

4. DiamanteDesk

DiamanteDesk is an easy-to-use, open source support ticketing system and customer service solution powered by Eltrino. Let's Rock your eCommerce together!...... TpSort Score | 185,000,000

5. SupportPal

SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and more.SupportPal has organisations, allowing multiple users...... TpSort Score | 210,000,000

6. Helprace

Helprace is an all-in-one customer service platform, consisting of a ticketing system, a community with a knowledge base and an intuitive feedback widget.Wow your customers using the best customer service app around! Helprace gives end-users 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a...... TpSort Score | 28,500,000

7. Orcadesk

Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support....... TpSort Score | 193,000,000

8. StivaSoft Ticket Support System

Easy help desk software solution for webmasters, web designers, or end-users. Use the Ticket Support Script on clients' websites and modify the source files. The nice and user-friendly interface makes it easy for end-users to customize the Ticket Support Script by setting up preferred features or creating customized and multilingual...... TpSort Score | 411,000

9. Kayako

Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and self-help. More than 30,000 organizations trust Kayako to power their customer support....... TpSort Score | 1,200,000

10. Brimir

Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface.Received emails are converted to tickets, which can be assigned to agents....... TpSort Score | 28,400,000

11. UserRules

Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support....... TpSort Score | 28,300,000

12. LiveChat

LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.Create LiveChat account, customize it in 3 minutes and chat right away...... TpSort Score | 138,000,000

13. NetHelpDesk

Leading provider of help desk software and customer support software. Trusted by IT professionals and service desks for over 20 years....... TpSort Score | 62,100,000

14. IntraService

IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution....... TpSort Score | 28,300,000

15. MetaCaseDesk

MetaCaseDesk is an advanced HelpDesk, Ticketing Tool and Case management solution for customers running on-premise Microsoft SharePoint 2013 and SharePoint 2010.Office 365 customers have an option to use MetaCaseDesk on MetaOption Cloud, and an optional sync component syncs the data back to their Office 365 SharePoint Online lists and libraries.MetaCaseDesk...... TpSort Score | 28,300,000