Top 15 Magdesk Alternative and Similar Softwares | Dec 2024

Online customer support application - ticketing system.

1. LabManager

LabManager LabManager is a full-featured and powerful application designed to manage repair jobs in a laboratory. It’s designed and optimized to the needs of an IT support company, but it can be adapted for potentially any use that involves a support workflow. The app can help you organize jobs and enhance......

2. StivaSoft Ticket Support System

StivaSoft Ticket Support System Easy help desk software solution for webmasters, web designers, or end-users. Use the Ticket Support Script on clients' websites and modify the source files. The nice and user-friendly interface makes it easy for end-users to customize the Ticket Support Script by setting up preferred features or creating customized and multilingual......

3. Orcadesk

Orcadesk Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support.......

4. Mojo Helpdesk

Mojo Helpdesk The Awesome Help Desk App for any request.Mojo Helpdesk provides online helpdesk and ticket tracking software. Super Awesome Helpdesk Ticket Tracking + Knowledge Base = Happy Users.Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to......

5. BoardThreads

BoardThreads You'll get a new card on a list on every new email at your-address@boardthreads.com, and you can reply by commenting on that same card.No more interfaces to learn or log in to, everything happens inside Trello's easy to grasp, live and super fast interface. Manage your team as you would......

6. BeSnappy

BeSnappy Never lose track of an email again. Never wonder where it is in the support process, or who’s looked at it, or whether it’s been replied to. Snappy tracks its progress from start to finish, and allows you to assign team members, add tags, and reply to the customer as......

7. SupportPal

SupportPal SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and more.SupportPal has organisations, allowing multiple users......

8. SupportYard

SupportYard SupportYard is perfect for entrepreneurs and small business who can't keep up with all the customer emails they receieve. Now you can keep all emails in one place and assign your team members to answer from the shared email account. It's to easy to use, they can start answering within......

9. OpenSupports

OpenSupports OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create tickets.......

10. Resend

Resend With Resend you can see who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven in-app messages.All you need to do i include a code snippet on your website, and the Resend help widget will appear,......

11. Marketeer

Marketeer Marketeer helps you to talk to your customers by the channel they love. Marketeer with its unique machine learning environment improve customer acquisition & retention with the least amount of resources.Today, engaging and giving the right support is a challenge. Customers contact us using different channels that are difficult to......

12. Deskulu

Deskulu Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.FEATURESAll existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any......

13. WP Nexus

WP Nexus WP Nexus offers unlimited Wordpress support, fixes and maintenance to keep your Wordpress site up to date and secure. Starting at just $74 per month, 48 hour fix guarantee (or we give you a free month!) plus all jobs completed in-house at our offices in Manchester, United Kingdom and fully......

14. eStreamDesk

eStreamDesk Ticketed support and e-mail managementIf you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver......

15. LiveChat

LiveChat LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.Create LiveChat account, customize it in 3 minutes and chat right away......