Top 15 Copiny Alternative and Similar Softwares | Nov 2024

Copiny is a customer community platform that allow companies to have dialogue with their customer on the site. Using our platform companies reduce support cost up to 20% and get x15 times more customer feedback.

For example Evernote uses our platform in Russia for customer service and according to them Russian Evernote community is one of the most effective in the the World because they have reduced support cost by 40%. It's possible because our platform has some features and mechanics that differ us from traditional forums, FAQs and others.

1. SpeakPipe

SpeakPipe SpeakPipe provides an easy way to interact with your web audience via voice messages right from a browser without any phone calls. You can add the SpeakPipe widget to your website and visitors will be able to send you voice messages without typing anything directly from a browser. You can......

2. Freshdesk

Freshdesk Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support......

3. Deskero

Deskero With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.Deskero is a cloud software, working on a Saas (Software as a......

4. HappyFox

HappyFox HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook......

5. Canny

Canny So many companies still collect feedback via email, live chat, or Zendesk tickets. Imagine the time it takes to process hundreds of conversations and respond to hundreds of emails. Canny helps you stay on top of user feedback while spending your time valuably instead.With Canny boards, you can create a......

6. UserVoice

UserVoice UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community.......

7. Helpful

Helpful We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......

8. Kikflo Live Chat

Kikflo Live Chat Have you ever walked into an office, store or other business that is completely empty? No receptionist? No salespeople? No customer service department?If you did, you would probably would walk out the door and never return.That is what you are doing on your website right now. Relying on email for......

9. Nudgespot

Nudgespot The most powerful in-app messenger for websites and mobile appsOnboard, Engage & Support Visitors & Customers with Nudgespot MessengerGet PersonalMap conversation history & onsite activity, talk to visitors, and build relationshipsScale Your ConversationsSay goodbye to email templates. Segment users, broadcast and trigger messages with rich mediaCollaborate And SolveAdd team members......

10. VisionFlow

VisionFlow VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.......

11. SERVUL

SERVUL SERVUL | Lets get better service.Get in touch with your company customer service by choosing the best service channel currently available (Chat, Call, Self-service, Email, Facebook, Twitter and more.. )......

12. GroupAhead

GroupAhead GroupAhead increases member engagement by enabling member-based organizations to create their own dedicated smartphone apps. The easy-to-use, single-purpose app focuses solely on connecting an organization's members. Member involvement and event attendance goes up; plus, push notifications cut through the noise of email and Facebook, helping communications get seen.Key features in......

13. Heeduser

Heeduser Heeduser is a community powered customer as well as visitor engagement platform designed for small and medium size companies to reduce customer attrition, increase conversion rates, build visitor and customer engagement, acquire more customers, drive product innovation and improve customer satisfaction and loyalty.......

14. Help Scout

Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same......

15. Logicalware

Logicalware Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.......