Top 15 Zonka Feedback Alternative and Similar Softwares | Dec 2024

Zonka Feedback is a Customer Experience Management Platform for hospitality, healthcare, wellness, retail and similar businesses. Capture guest feedback at restaurants on tablets after their meal or know about guest experience after car service.

ZF comes packed with a simple-to-use collaborative feedback manager, powerful reporting, intelligent insights and insights to give an edge to businesses to know and act on customer sentiment in-time.

Say goodbye to redundant pen-paper feedback forms and messy reports in excel sheets and begin interacting with customers in real-time. ...

1. Customer.guru

Customer.guru Customer.guru is a set-and-forget service that automatically measures your customer satisfaction over time using Net Promoter System.It integrates seamlessly with Shopify, Slack, Google Adwords, and Facebook Ads.......

2. AnswerGarden

AnswerGarden AnswerGarden allows you to do a brainstorm with a group, audience or classroom and their answers instantly form a growing word cloud! AnswerGarden is for anyone interested in using an easy and powerful way to get feedback from a group. AnswerGarden is used by teachers to establish the knowledge level......

3. RepRevive

RepRevive RepRevive is online reputation management software. Its a powerful and easy to use application engineered to protect your brand by gathering feedback, engaging customers and managing online reviews.......

4. Conversocial

Conversocial Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal......

5. Chattermill

Chattermill Chattermill applies the latest breakthroughs in AI to customer feedback and allows companies unrivalled accuracy in turning free form feedback into clear actionable insight.......

6. Logicalware

Logicalware Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.......

7. Optimum Feedback

Optimum Feedback Monitor and influence the conversations people have about your brand with review management, profile management, competitor analysis and feedback capture tools that make smart decisions to increase your natural reviews.Customer Satisfaction … QuickerWe use technology to choose the best time to solicit feedback from your customer. Shorten the feedback cycle......

8. Force.com

Force.com The leading cloud platform for business apps: you can use the Force.com platform to build all of your apps and websites quickly and easily.......

9. Social Intents

Social Intents Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Unlike other live chat solutions, our inexpensive pricing plans support unlimited agents and seats on all premium plans where as the competition charges up to $36 per additional agent seat.We also have Email List......

10. bxp software

bxp software Making Your Business Run Better. bxp software turns your customer data into useful information - award winning Contact Centre, CRM & e-Learning Software.......

11. Userfeel.com

Userfeel.com Userfeel.com provides remote usability testing using a multilingual panel of testers speaking 40 languages. Additional features: Automatic video transcription, tasks timing, SUS calculation (System Usability Scale), highlight reels creation and more.......

12. RenegadeWorks

RenegadeWorks RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database, or upload their own. This customer data can then be used to gather feedback on the customer experience, generate more real online......

13. AppKat

AppKat Recruit, track, schedule, manage and conduct usability tests, all in one simple, affordable, pay-as-you-go platform.......

14. ShadowAide

ShadowAide Reduce churn and improve customer engagement and experience with direct customer feedback and behavioral analytics.......

15. Kikflo Live Chat

Kikflo Live Chat Have you ever walked into an office, store or other business that is completely empty? No receptionist? No salespeople? No customer service department?If you did, you would probably would walk out the door and never return.That is what you are doing on your website right now. Relying on email for......