Top 15 Vision Helpdesk Alternative and Similar Softwares | Dec 2024

1. versaSRS

versaSRS - Help Desk | Service Desk | ITSM - Customer Support, Service Desk, Service Request & Trouble Ticket Software.versaSRS is a browser-delivered feature-rich and flexible customer support Help Desk, Service Desk and ITSM solution that enables businesses to quickly and effectively manage and improve the quality of their interactions...... TpSort Score | 190,000,000

2. versaSRS Service Management

Manage your business end to end more efficiently and increase productivity with one scalable, web-based solution. versaSRS includes over 20 modules including CRM, ITIL Aligned Service Management, asset management, customer portals, task workflow, chat and much more....... TpSort Score | 49,600,000

3. Richmond ServiceDesk

Deliver cost-effective IT support and Service Management using Richmond ServiceDesk: a feature rich, browser-based, full service desk solution incorporating the latest web technologies.- Automate ticket logging via monitored email addresses and respond to users directly within the service desk.- Allow users access to the Customer Service Portal, where they can...... TpSort Score | 20,600,000

4. UserRules

Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support....... TpSort Score | 28,300,000

5. TrackerSuite.Net

TrackerSuite.Net is a suite of Web based, integrated applications for Project Management, Service Desk, Time and Expense Reporting, Purchasing, CRM, Asset Management, HR and Payment Requests.These applications integrate with email platforms including Microsoft Outlook and Lotus Notes, allowing users to surface them within their email clients. Microsoft Outlook users can...... TpSort Score | 180,000,000

6. Helpdesk Pilot

Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets....... TpSort Score | 428,000,000

7. Helpjuice

Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use....... TpSort Score | 192,000,000

8. CustomAnswers

CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality....... TpSort Score | 193,000,000

9. Yonyx

About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while...... TpSort Score | 28,300,000

10. Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same...... TpSort Score | 112,000,000

11. OTRS Help Desk

OTRS is the leading help desk software solution that makes the communication with your clients more transparent and easier. From incidents to service requests, with the web-based Open Source help desk software, OTRS, no communication is lost and customer requests are routed automatically to the right service team, ensuring they...... TpSort Score | 69,500,000

12. Jitbit Helpdesk

Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more....... TpSort Score | 82,300,000

13. HelpSumo

HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base....... TpSort Score | 194,000,000

14. Helpman

Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce the flow on other support channels like chat or email and are more...... TpSort Score | 41,300

15. HelpDeskSaaS

HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use...... TpSort Score | 28,200,000