HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use in B2B or B2C business environment. HelpDeskSaaS is intended to use in every company where customer support and service is a business critical mission. HelpDeskSaaS features and best suitable for companies with multiple customers and their end users, where different profiles of support staff and service representatives are used: Internal and external, Help Desks, Call and Contact centers, Web enabled service business. ...
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service customer support platform Agile, smart and convenient.......
Free and Easy to use Web-based Online Sales Tracking Software. Increase your Sales productivity with Free tools for your sales team. This will help you Track your sales deals and miss no more opportunity.Functions and features:- Sales Tracking management- Customer profile management- Contact management- Task management- Bulletin Board for workgroup-......
Tender Support organizes your customer care so you can focus on delivering the best service possible.We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can dream. Tender organizes your support in a simple way that makes sure......
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.......
Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is......
HelpSite.io gives you…- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.- A lightning-fast search......
Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service Providers to sell, implement, deliver and bill their services.Autotask will help you improve your business performance through the automation and management of your people, projects and processes.That means greater efficiency, and more profitability.......
Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that......
Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.......
We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails......
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.......
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.......
On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and......
Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.FEATURESAll existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any......
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation & unmatched user collaboration.......
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