Top 15 IntraService Alternative and Similar Softwares | Nov 2024

1. Verax Service Desk

Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.Verax Service Desk helps to:*Control incident resolution workflow from assigning tasks to administrators and resolving incidents, to automating workflows and tracking them through to completion.*Shorten incident resolution time based on experience-based information stored in the knowledgebase....... TpSort Score | 3,070,000

2. Scopedesk

Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.Scopedesk gives you an online help desk software with powerful and easy-to-use features which allows you to collaborate...... TpSort Score | 194,000,000

3. Clientele ITSM

Have you ever implemented a tool for your IT organization that seemed to have everything you needed in functionality, but the implementation wasn’t as successful as you planned?Our consultants have seen many organizations like this. A lot of time and money was spent choosing and implementing a tool, with poor...... TpSort Score | 57,200,000

4. GoToHelpDesk.net

GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE....... TpSort Score | 181,000,000

5. Beetil Service Management Software

IT Service Management is simplified with Beetil Service Desk software. Based on the best practices of the ITIL framework it makes ITSM easy.Beetil is ideal for any business, small or large, who wants to follow service management good practices and deliver better customer service....... TpSort Score | 57,700,000

6. MessageBox

MessageBox was created to fill the vaccuum in effective task or job management within Hospitality and other verticals. It is based on three main pillars :1. REALTIME COMMUNICATION : Everything in MessageBox is built around chat. This is to ensure communication between employees is realtime on any and all issues....... TpSort Score | 8,540,000

7. InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation & unmatched user collaboration....... TpSort Score | 2,700,000

8. Samanage

Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly. The award-winning user interface is so easy to use that many clients are able to get...... TpSort Score | 68,600

9. Bpm'online service

Bpm'online service incorporates 2 cutting-edge applications, which can be used as separate aplications:1. Bpm'online customer service - robust application to deliver omnichannel customer service and support.Features of bpm'online customer service: 360° customer view Omnichannel communications Agent workplace Case management Knowledge management Service catalogue Business process management Synchronization and integration...... TpSort Score | 284,000,000

10. HelpSite.io

HelpSite.io gives you…- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.- A lightning-fast search...... TpSort Score | 192,000,000

11. Helpful

We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails...... TpSort Score | 407,000,000

12. CustomAnswers

CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality....... TpSort Score | 193,000,000

13. ResponseTek

ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including...... TpSort Score | 194,000,000

14. Deskulu

Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.FEATURESAll existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any...... TpSort Score | 232,000,000

15. Inforobo

Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that...... TpSort Score | 11,500,000