Top 15 NodePoint Alternative and Similar Softwares | Dec 2024

1. HappyFox

HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook...... TpSort Score | 2,570,000

2. Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments...... TpSort Score | 160,000,000

3. Kayako

Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and self-help. More than 30,000 organizations trust Kayako to power their customer support....... TpSort Score | 1,200,000

4. Reamaze

Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern...... TpSort Score | 28,300,000

5. Remote Support System

This software package will allow you to create a single exe file that a client can download off your Web page. When executed it will Automatically connect back to you (through firewalls) and allow you to provide remote support. You now can provide support for clients youve never even met,...... TpSort Score | 96,300,000

6. Jitbit Helpdesk

Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more....... TpSort Score | 82,300,000

7. Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same...... TpSort Score | 112,000,000

8. OffiServ

Offiserv is a SaaS service resolving your problems with internal office support processes like: facility issues management, conference rooms booking, organizing business trips and many more....... TpSort Score | 300,000

9. OTRS Help Desk

OTRS is the leading help desk software solution that makes the communication with your clients more transparent and easier. From incidents to service requests, with the web-based Open Source help desk software, OTRS, no communication is lost and customer requests are routed automatically to the right service team, ensuring they...... TpSort Score | 69,500,000

10. Yonyx

About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while...... TpSort Score | 28,300,000

11. Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere. Desk.com helps small businesses and growing support teams create the Happiest Customers...... TpSort Score | 219,000,000

12. Event Essentials

The best inventions are always borne from a true necessity... our research and found that Non Profit Events and Festivals had many issues that hampered their efficiencies and lowered their bottom line fundraising efforts. These issues mainly dealt with the manual processing of paperwork, reports, workforce management, vendors and online...... TpSort Score | 46,700,000

13. versaSRS Service Management

Manage your business end to end more efficiently and increase productivity with one scalable, web-based solution. versaSRS includes over 20 modules including CRM, ITIL Aligned Service Management, asset management, customer portals, task workflow, chat and much more....... TpSort Score | 49,600,000

14. MKS Source

A Unified Engineering Platform for Product DevelopmentMKS Integrity is an enterprise application lifecycle management platform that coordinates and manages all activities and artifacts associated with developing software as part of an embedded product or as a standalone application including Requirements Management, Modeling and System Design, Software Configuration Management, Test Management,...... TpSort Score | 133,000,000

15. osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.osTicket...... TpSort Score | 216,000