Top 15 ManageEngine ServiceDesk Plus Alternative and Similar Softwares | Dec 2024

Help desk software with Knowledge base, self service portal, IT asset management and ITIL processes. ManageEngine ServiceDesk Plus is the Help desk Software of Choice of over 13000 organizations worldwide.

1. Sygma

Sygma The easiest way to manage your IT service business. Cloud-based ticketing, time tracking, knowledge management, and billing software for MSPs, IT providers, and developers.......

2. PHPBack

PHPBack PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a commercial project. Since......

3. Helpy.io

Helpy.io Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more:- Private Support Discussions (aka tickets)- Community Support Forums- Voteable Discussion topics and Replies- Knowledgebase- Full Text Search.- Pre-wired for Google Analytics- Mobile-first......

4. Clarabridge

Clarabridge The Clarabridge Intelligence PlatformThe key to truly understanding your customers and improving the customer experience exists within your data. The Clarabridge intelligence platform is the only solution that connects to all sources of customer feedback, analyzes the data in aggregate, and empowers your entire enterprise to act.Collect Customer Feedback Directly......

5. Awesome Forms

Awesome Forms Awesome Forms is an online form builder focusing on simplicity, usability, and price. The forms are secure, attractive, and high converting. Pricing includes a generous free plan, and is very competitive beyond that if you need more.Forms created with the Awesome Forms drag-and-drop form builder are easily embedded into any......

6. Vision Helpdesk

Vision Helpdesk Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk)Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.2) Satellite Desk......

7. HappyFox

HappyFox HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook......

8. Easy Projects

Easy Projects Easy Projects is a product developed by Logic Software Inc., a Toronto-based custom software development company. Back in 2003, when Logic Software Inc. needed a project management system for our own use, we were disappointed by the available options. The most common approach to project management was the use of......

9. PROXY Pro

PROXY Pro PROXY Pro Remote Desktop Software is used by thousands of enterprise helpdesks for PC remote access, remote control & remote management software to any computer over the internet anywhere at any time. Download Free trial of PROXY Pro 7 Remote Desktop Software.......

10. Spridz.com

Spridz.com Real time customer feedback and analyticsGet real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!No more long surveys or costly data analysisNow customers can rate your company in an instant via email, chat, and helpdesk systems. Feedback is then converted into customer......

11. UserRules

UserRules Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.......

12. CitSmart

CitSmart Sorry, we have added any description on CitSmart......

13. Beetil Service Management Software

Beetil Service Management Software IT Service Management is simplified with Beetil Service Desk software. Based on the best practices of the ITIL framework it makes ITSM easy.Beetil is ideal for any business, small or large, who wants to follow service management good practices and deliver better customer service.......

14. Banckle Helpdesk

Banckle Helpdesk Banckle Helpdesk is online web based help desk software and ticketing management system for helping your customers with IT support services. Try for free.......

15. Evayadesk

Evayadesk Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based pricing. Email alerts......