Top 15 HelpShift Alternative and Similar Softwares | Dec 2024

1. UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community....... TpSort Score | 4,540,000

2. Helpman

Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce the flow on other support channels like chat or email and are more...... TpSort Score | 41,300

3. Logicalware

Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support....... TpSort Score | 186,000,000

4. UserRules

Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support....... TpSort Score | 28,300,000

5. Reamaze

Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern...... TpSort Score | 28,300,000

6. Social Intents

Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Unlike other live chat solutions, our inexpensive pricing plans support unlimited agents and seats on all premium plans where as the competition charges up to $36 per additional agent seat.We also have Email List...... TpSort Score | 22,200,000

7. OpenTraits

OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation....... TpSort Score | 28,200,000

8. Helpful

We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails...... TpSort Score | 407,000,000

9. SparkCentral

Deliver amazing customer experiences at scale across any messaging channel....... TpSort Score | 197,000,000

10. Conversocial

Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal...... TpSort Score | 3,780

11. Hively

Simple customer feedback in emails for customer support....... TpSort Score | 197,000,000

12. ResponseTek

ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including...... TpSort Score | 194,000,000

13. My Hall Monitor

Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback. Companies spend a lot of time to build a product or service and website traffic looks good but nothing is...... TpSort Score | 2,580,000

14. Kikflo Live Chat

Have you ever walked into an office, store or other business that is completely empty? No receptionist? No salespeople? No customer service department?If you did, you would probably would walk out the door and never return.That is what you are doing on your website right now. Relying on email for...... TpSort Score | 29,500,000

15. Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same...... TpSort Score | 112,000,000