Top 15 ChangeGear Enterprise Alternative and Similar Softwares | Dec 2024

1. Samanage

Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly. The award-winning user interface is so easy to use that many clients are able to get...... TpSort Score | 68,600

2. Vivantio

The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.The Platform supports core service management features and a host of tools to allow you collaborate and support your end-customers and future-proof your investment to ensure that the system...... TpSort Score | 28,500,000

3. Richmond ServiceDesk

Deliver cost-effective IT support and Service Management using Richmond ServiceDesk: a feature rich, browser-based, full service desk solution incorporating the latest web technologies.- Automate ticket logging via monitored email addresses and respond to users directly within the service desk.- Allow users access to the Customer Service Portal, where they can...... TpSort Score | 20,600,000

4. Clientele ITSM

Have you ever implemented a tool for your IT organization that seemed to have everything you needed in functionality, but the implementation wasn’t as successful as you planned?Our consultants have seen many organizations like this. A lot of time and money was spent choosing and implementing a tool, with poor...... TpSort Score | 57,200,000

5. Beetil Service Management Software

IT Service Management is simplified with Beetil Service Desk software. Based on the best practices of the ITIL framework it makes ITSM easy.Beetil is ideal for any business, small or large, who wants to follow service management good practices and deliver better customer service....... TpSort Score | 57,700,000

6. HelpMaster

If your business needs to log, track, manage, automate and escalate support issues, then please read on.HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so much more into a single software suite. Priced to be affordable, and packed with features that scale to any size...... TpSort Score | 185,000,000

7. Vision Helpdesk

Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk)Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.2) Satellite Desk...... TpSort Score | 513,000,000

8. iTop

iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your processes...... TpSort Score | 5,650,000

9. VisionFlow

VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money....... TpSort Score | 28,500,000

10. MSM ITSM Software

MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution out-of-the-box...... TpSort Score | 2,760,000

11. Help Desk Authority

Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets...... TpSort Score | 48,000,000

12. InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation & unmatched user collaboration....... TpSort Score | 2,700,000

13. Scopedesk

Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.Scopedesk gives you an online help desk software with powerful and easy-to-use features which allows you to collaborate...... TpSort Score | 194,000,000

14. Directly

On-demand customer service apps for fast-growing companies.Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and...... TpSort Score | 109,000,000

15. FrontRange HEAT

FrontRange ITSM software brings together a comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver best practices and standardization, and align IT to the delivery of business value. The FrontRange ITSM modular, pre-integrated set of nine modules allows you to choose the functionality your...... TpSort Score | 38,600