Top 9 Most Popular Saas Helpdesk Softwares | Dec 2024

1. Salesmachine

Salesmachine tells your customer success and sales team which customers they have to contact at the exact right time. Increase satisfaction and revenue. ...... TpSort Score | 1,200,000,000

2. Bpm'online service

Bpm'online service incorporates 2 cutting-edge applications, which can be used as separate aplications:1. Bpm'online customer service - robust application to deliver omnichannel customer service and support.Features of bpm'online customer service: 360° customer view Omnichannel communications Agent workplace Case management Knowledge management Service catalogue Business process management Synchronization and integration...... TpSort Score | 284,000,000

3. Helpjuice

Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use....... TpSort Score | 192,000,000

4. GoToHelpDesk.net

GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE....... TpSort Score | 181,000,000

5. Bornevia

Bornevia is a team helpdesk software that brings all your customer service email, SMS, twitter, facebook, and live chat conversations in one place. Make multichannel support easy by everyone in your team, install chat widget to talk to your online visitors in real-time and boost conversion, manage all support tickets...... TpSort Score | 28,500,000

6. IntraService

IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution....... TpSort Score | 28,300,000

7. Respond

Most social media tools are built for marketing, not customer service. But smart companies know social media isn't just about creating buzz, it's also one of the best ways to build lasting relationships with your customers and keep them happy. Too bad 99% of social media management tools simply aren't...... TpSort Score | 20,100,000

8. MessageBox

MessageBox was created to fill the vaccuum in effective task or job management within Hospitality and other verticals. It is based on three main pillars :1. REALTIME COMMUNICATION : Everything in MessageBox is built around chat. This is to ensure communication between employees is realtime on any and all issues....... TpSort Score | 8,540,000

9. HappyFox

HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook...... TpSort Score | 2,570,000