Top 15 Most Popular It Service Management Softwares | Dec 2024

1. Helpful

We redesigned the support tool to get out of the way, so you focus on being a helpful human.Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on support – and nothing else.BUILT WITH YOUR CUSTOMERS IN MINDFeels personal to your customersCustomers receive emails...... TpSort Score | 407,000,000

2. CitSmart

Sorry, we have added any description on CitSmart...... TpSort Score | 194,000,000

3. Scopedesk

Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.Scopedesk gives you an online help desk software with powerful and easy-to-use features which allows you to collaborate...... TpSort Score | 194,000,000

4. BlueFolder

Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice....... TpSort Score | 191,000,000

5. LogicMonitor

LogicMonitor provides hosted monitoring for the entire technology stack — storage, servers, networks, applications, virtualization , and cloud — in a single, unified solution. LogicMonitor includes built-in monitoring, alerting, and graphing for all devices found in the data center. LogicMonitor is changing the way IT infrastructure is monitored with its...... TpSort Score | 186,000,000

6. ServiceNow

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes. We focus on transforming enterprise IT by automating and standardizing business processes and consolidating IT...... TpSort Score | 70,600,000

7. LanDesk Service Management

LANDesk® Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other service-related business risk. The solution enables organizations to take advantage of full...... TpSort Score | 53,600,000

8. Kaseya Solution

Automated IT Management Software and Network Management Software Solutions for IT Departments and Managed Service Providers....... TpSort Score | 39,100,000

9. Vivantio

The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.The Platform supports core service management features and a host of tools to allow you collaborate and support your end-customers and future-proof your investment to ensure that the system...... TpSort Score | 28,500,000

10. BusyBench

BusyBench is a management platform for small to mid-sized computer repair shops and IT professionals.We are an American company based in Oregon, helping IT businesses grow by reducing overhead and increasing productivity.Our software includes repair management, invoicing, inventory, CRM, SLA, automated billing and many more features that can help grow...... TpSort Score | 28,200,000

11. EasyVista

EasyVista 2012, comprehensive, modular and integrated- IT Service Management- IT Asset Management- IT Financial Management- IT Project Management...... TpSort Score | 27,700,000

12. TOPdesk ITSM

TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,...... TpSort Score | 25,400,000

13. Sygma

The easiest way to manage your IT service business. Cloud-based ticketing, time tracking, knowledge management, and billing software for MSPs, IT providers, and developers....... TpSort Score | 7,160,000

14. iTop

iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your processes...... TpSort Score | 5,650,000

15. Uptrends Infra

Internal Network and Server Monitoring Maximize your uptime and performance, with a 24/7 cloud-based monitoring solution.Uptrends Infra is a network and server monitoring solution that watches over your network connected devices (servers, routers, switches, printers, etc.), providing insight into uptime, errors, and response times. If a performance interruption is detected,...... TpSort Score | 4,810,000