Here are the top 10 most popular incident management softwares as derived from our TpSort Score which is a continually popular score, it denotes an estimated popularity of a software.
Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk)Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.2) Satellite Desk......
ThunderMaps is a SaaS alternative to the ESRI and consultant stack for businesses, in respect to location based incident collection and redistribution via mobile devices.ThunderMaps is geographic information system (GIS) software for collecting geographic business intelligence (geo-data) and then displaying, analysing, identifying patterns and redistributing this geo-data via mobile devices......
Deliver cost-effective IT support and Service Management using Richmond ServiceDesk: a feature rich, browser-based, full service desk solution incorporating the latest web technologies.- Automate ticket logging via monitored email addresses and respond to users directly within the service desk.- Allow users access to the Customer Service Portal, where they can......
iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your processes......
With a combination of automated alert validation, contextual investigation, threat hunting and rapid remediation, SECDO gives security professionals the power to keep the enterprise free from threats. Only SECDO automatically validates every SIEM alert, using detailed endpoint activity history and causality analysis to provide the full context of the alert......
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.Verax Service Desk helps to:*Control incident resolution workflow from assigning tasks to administrators and resolving incidents, to automating workflows and tracking them through to completion.*Shorten incident resolution time based on experience-based information stored in the knowledgebase.......
VictorOps makes being on-call suck less. Through a combination of increased situational awareness for all team members and tools that encourage passive engagement from relevant experts, VictorOps expedites incident resolution while improving quality of life for the individuals who keep systems running 24x7.Designed to work in conjunction with the VictorOps......
xMatters enables any business process or application to trigger two-way communications (text, voice, email, and SMS) throughout the extended enterprise.xMatters enables any business process or application to trigger two-way communications (text, voice, email, and SMS) throughout the extended enterprise. Our cloud-based solution allows for enterprise-grade scaling and delivery during time-sensitive......
FrontRange ITSM software brings together a comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver best practices and standardization, and align IT to the delivery of business value. The FrontRange ITSM modular, pre-integrated set of nine modules allows you to choose the functionality your......
BigPanda is an incident management platform for IT operations and devops. It lets your team organize, track, snooze, assign and update alerts from your monitoring systems, including Nagios, Zabbix, New Relic, Pingdom, Puppet, Chef and many more.BigPanda helps you respond faster to Ops incidents. It cleans up noisy alerts, provides......
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