Top 6 Most Popular Customer Support Tools Softwares | Dec 2024

1. CoffeeSender

CoffeeSender is a fully integrated rewards, incentives, and perks platform for enterprises. Companies use CoffeeSender daily to send customers, prospects, partners, and employees coffee. The recipient instantly receives an email with a custom message and a $5 Starbucks eGift Card.Send coffee within popular sites like Gmail, Linkedin and others. Additional...... TpSort Score | 196,000,000

2. AnswerDash

For companies with an online presence who have high customer support costs, AnswerDash offers “answers in a click” that will reduce up to 50% of assisted service support inquiries. AnswerDash improves the customer experience of websites and web applications by providing a contextual Q&A service that delivers instant answers to...... TpSort Score | 28,500,000

3. Taxify24

taxify24 is kind of a smart dropbox, transparently structured and super secure. taxify24 enables accounting firms to exchange documents with their clients 24/7 and accessible from all devices (Web, Android, iOS).Not enough? It comes with an integrated communication engine, which enables semi-automatic individual reminders, single and group communications and access...... TpSort Score | 28,500,000

4. Customer Thermometer

Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers and staff. Write, create and send beautiful, branded emails in seconds. Your...... TpSort Score | 27,200,000

5. Ottspott

Many employees don’t have offices now. They might work remotely or in different timezones so they need light systems that will geographically scale quickly to suit where their employees and clients are.Tools like Slack have allowed this collaborative way of working to become mainstream, paving the way for businesses to...... TpSort Score | 1,380,000

6. Support Hero

Most app owners have no idea if their knowledge base is efficient or not. Do you? Support Hero’s mission is to help you measure the effectiveness of your self-help content so you can improve it over time.In-App Knowledge Base to help you reduce the number of support tickets that you...... TpSort Score | 113,000