Top 8 Most Popular Customer Support Softwares | Dec 2024

1. Kapdesk

Kapdesk is a customer service software that supports customer issues or ticketing system through multi-channel customer support like email, phone, live chat and social media channels like Twitter and Facebook....... TpSort Score | 197,000,000

2. Helpjuice

Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use....... TpSort Score | 192,000,000

3. Zent.IO

Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers...... TpSort Score | 180,000,000

4. SmartSupport

SmartSupport is a cutting-edge knowledge base and community forum management platform. SmartSupport features help desk and web-self service capabilities including chat & call center, support ticketing system and more.Equipped with a wide range of tools and features, SmartSupport helps agents and customers find the best possible answers in the shortest...... TpSort Score | 123,000,000

5. BILLmanager

BILLmanager is a linux-based control panel for automating client management, invoicing and billing. This software specifically developed for hosting service providers will help you manage and take complete control of various aspects of your business:• Full scope of billing and invoicing functionality.• Built-in support center with ticket system.• Ideal for...... TpSort Score | 121,000,000

6. Zervicio Open Cloud

Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from any where.Zervicio - an after sales service software that is available to you...... TpSort Score | 39,900,000

7. SPEXE

The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform. Jabber/XMPP Live Chat/Help and Feedback widget. Compatible with iChat, Pidgin, Adium,...... TpSort Score | 28,500,000

8. Yonyx

About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while...... TpSort Score | 28,300,000