Top 11 Most Popular Customer Service Softwares | Dec 2024

1. Email Spaces

Email Spaces by Moxie Software provides quick and personal email management solution....... TpSort Score | 374,000,000

2. Kapdesk

Kapdesk is a customer service software that supports customer issues or ticketing system through multi-channel customer support like email, phone, live chat and social media channels like Twitter and Facebook....... TpSort Score | 197,000,000

3. tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be....... TpSort Score | 180,000,000

4. Zent.IO

Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers...... TpSort Score | 180,000,000

5. SmartSupport

SmartSupport is a cutting-edge knowledge base and community forum management platform. SmartSupport features help desk and web-self service capabilities including chat & call center, support ticketing system and more.Equipped with a wide range of tools and features, SmartSupport helps agents and customers find the best possible answers in the shortest...... TpSort Score | 123,000,000

6. Whisbi Professional

Increase your sales on phone showing your products online as part of in an interactive online experience synced with a phone call, i.e. co-browsing, live chat, video and tracking. US-patented solution. Whisbi converts more than traditional Click-to-Call, combining it with an interactive online experience in real time.Invite your customers to...... TpSort Score | 83,100,000

7. Firehose Chat

Firehose Chat makes it easy to carry on live conversations with people who visit your websites. They give you a snippet of code to paste into the HTML of your website and that's it! In the app, you'll see a list of everyone who is on your website. They'll see...... TpSort Score | 42,600,000

8. Helprace

Helprace is an all-in-one customer service platform, consisting of a ticketing system, a community with a knowledge base and an intuitive feedback widget.Wow your customers using the best customer service app around! Helprace gives end-users 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a...... TpSort Score | 28,500,000

9. MessageBox

MessageBox was created to fill the vaccuum in effective task or job management within Hospitality and other verticals. It is based on three main pillars :1. REALTIME COMMUNICATION : Everything in MessageBox is built around chat. This is to ensure communication between employees is realtime on any and all issues....... TpSort Score | 8,540,000

10. Talkative

Turn your website into a dynamic sales tool with Click-to-Call and Co-Browsing.Talkative's solution is unique because: • Voice webcalls integrate with your existing telephony infrastructure.• You can seamlessly escalate from live-chat and into video calling.• You can use engagement rules and configure agent groups to mitigate IVR and segment customer...... TpSort Score | 1,380,000

11. Spridz.com

Real time customer feedback and analyticsGet real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!No more long surveys or costly data analysisNow customers can rate your company in an instant via email, chat, and helpdesk systems. Feedback is then converted into customer...... TpSort Score | 262,000