Top 4 Most Popular Customer Self Service Softwares | Dec 2024

1. HelpSite.io

HelpSite.io gives you…- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.- A lightning-fast search...... TpSort Score | 192,000,000

2. AnswerDash

For companies with an online presence who have high customer support costs, AnswerDash offers “answers in a click” that will reduce up to 50% of assisted service support inquiries. AnswerDash improves the customer experience of websites and web applications by providing a contextual Q&A service that delivers instant answers to...... TpSort Score | 28,500,000

3. Richmond ServiceDesk

Deliver cost-effective IT support and Service Management using Richmond ServiceDesk: a feature rich, browser-based, full service desk solution incorporating the latest web technologies.- Automate ticket logging via monitored email addresses and respond to users directly within the service desk.- Allow users access to the Customer Service Portal, where they can...... TpSort Score | 20,600,000

4. OMQ self service

Increase your service-level with the OMQ self service and OMQ plug-in. Our intelligent knowledge base supports your customer service and company....... TpSort Score | 5,050,000