Top 15 Most Popular Customer Satisfaction Softwares | Dec 2024

1. SatisMeter

SatisMeter helps users (SaaS) get more useful feedback straight from their web apps using Net Promoter System. It can send gathered customer feedback to other customer analytics services, customize SatisMeter survey to comply with apps design, email surveys to users that didn't answer and ask customers questions in their own...... TpSort Score | 194,000,000

2. Satsum

Satsum helps companies monitor and improve their customer service. More than a survey tool, Satsum automates the whole customer satisfaction research process. From designing the questionnaire to interpreting the results, Satsum is easier to use any other online survey software.By integrating advanced machine learning technology, Satsum is able to offer...... TpSort Score | 194,000,000

3. RateMyTeachers.com

RateMyTeachers.com helps students, parents and faculty make informed decisions by promoting transparency within education by allowing users to anonymously rate teachers and professors....... TpSort Score | 194,000,000

4. Promoter.io

Measure your Net Promoter Score and grow your business with actionable customer insights....... TpSort Score | 193,000,000

5. CustomerSure

CustomerSure is simple, web-based customer feedback software to help turn feedback into profitable growth. It's specially designed for small to medium sized businesses. CustomerSure is different because feedback is primarily customer-to-company rather than customer-to-customer reviews (although we support that too). The most important aspect is that it contains features to...... TpSort Score | 192,000,000

6. Nudgespot

The most powerful in-app messenger for websites and mobile appsOnboard, Engage & Support Visitors & Customers with Nudgespot MessengerGet PersonalMap conversation history & onsite activity, talk to visitors, and build relationshipsScale Your ConversationsSay goodbye to email templates. Segment users, broadcast and trigger messages with rich mediaCollaborate And SolveAdd team members...... TpSort Score | 185,000,000

7. The Suggestion Box

The Suggestion Box is an easy-to-use, free app that allows you to make suggestions to businesses across all industries. By providing a suggestion in a few simple steps you can help businesses you visit improve the service they provide....... TpSort Score | 88,600,000

8. Wootric

Here's how Wootric helps your entire company win customers for life: NPS SURVEYS INSIDE YOUR WEB AND NATIVE MOBILE APPStill doing email NPS? Wootric's always-on, customizable surveys run inside your Web and native iOS/Android mobile apps for a real-time, accurate measure of customer sentiment with off-the-charts response rates. ALIGNS YOUR...... TpSort Score | 28,400,000

9. Yonyx

About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while...... TpSort Score | 28,300,000

10. ReviewTrackers

ReviewTrackers is a simple, fast and easy way to track reviews and receive review alerts. Monitor the Web 24/7 so you can listen and respond to what customers are saying....... TpSort Score | 28,300,000

11. Customer Thermometer

Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers and staff. Write, create and send beautiful, branded emails in seconds. Your...... TpSort Score | 27,200,000

12. Retently Sentiment

Send a Net Promoter Score ® survey to your clients and start gathering, analyzing and acting on the received customer feedback.Retently will send your customers a single question survey. They’ll give your business a score and provide additional feedback. Your Net Promoter Score will be calculated based on the survey...... TpSort Score | 24,900,000

13. CloudCherry Analytics

Cloudcherry is a real-time, Omni-channel Customer Experience Analytics & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight. Cloudcherry’s is a customizable, easy-to-use SaaS-based product that brands can use to measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable...... TpSort Score | 18,300,000

14. YesInsights

Get Customer feedback with simple one-click surveys...... TpSort Score | 5,760,000

15. Canny

So many companies still collect feedback via email, live chat, or Zendesk tickets. Imagine the time it takes to process hundreds of conversations and respond to hundreds of emails. Canny helps you stay on top of user feedback while spending your time valuably instead.With Canny boards, you can create a...... TpSort Score | 5,410,000