Top 15 Most Popular Customer Engagement Softwares | Dec 2024

Here are the top 15 most popular customer engagement softwares as derived from our TpSort Score which is a continually popular score, it denotes an estimated popularity of a software.

1. Appcues

Appcues Engage your users inside of your product without writing any code! Use Appcues to publish product tours, user onboarding experiences, feature tutorials and more. Try Appcues for free today!......

2. TropixOne

TropixOne TropixOne is a set of tools to interact with your website visitors and web customers. You can run Surveys, Polls, Notifications, Feedback, Sweepstakes and Referral programs on your site. If you are a professional, blogger, e-commerce merchant or anyone with a website that has an audience, you need to use......

3. Nudgespot

Nudgespot The most powerful in-app messenger for websites and mobile appsOnboard, Engage & Support Visitors & Customers with Nudgespot MessengerGet PersonalMap conversation history & onsite activity, talk to visitors, and build relationshipsScale Your ConversationsSay goodbye to email templates. Segment users, broadcast and trigger messages with rich mediaCollaborate And SolveAdd team members......

4. Zent.IO

Zent.IO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browserWhether we are a contact center inside a company or a contact center that provides services to customers......

5. VideoDesk

VideoDesk Videodesk live chat - easy to install, customizable live chat software. Affordable pricing and powerful features.......

6. The Suggestion Box

The Suggestion Box The Suggestion Box is an easy-to-use, free app that allows you to make suggestions to businesses across all industries. By providing a suggestion in a few simple steps you can help businesses you visit improve the service they provide.......

7. WebEngage

WebEngage WebEngage is a multi-channel user engagement platform which automates communication across users' life-cycle. It allows businesses to connect with users through the following channels - Web Messages (notification, survey and feedback), In-App Messages, Push Notifications, Emails and Text Messages.WebEngage builds enriched user profiles for every single user (registered, as well......

8. Ncrease

Ncrease Since 2015, the Ncrease team has been empowering B2C retailers with data-powered tools to increase customer retention.Ncrease’s social customer retention platform monitors your customers’ social activity, identifying their trending conversations and events. Insights are delivered in an easy to act on, machine-learning dashboard. The algorithms that power the system learn......

9. Butterflive

Butterflive Butterflive is a hot prospects detection tool in real time combined with a live chat solution.It will help you sort out your audience to detect the most promising prospects on your website and get in contact with them!It takes 10 minutes to install Butterflive on a website and start working.......

10. Yonyx

Yonyx About YonyxYonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization.Benefits:Customers see the benefits listed below which together result in 10% to 20% increased efficiency while......

11. CloudCherry Analytics

CloudCherry Analytics Cloudcherry is a real-time, Omni-channel Customer Experience Analytics & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight. Cloudcherry’s is a customizable, easy-to-use SaaS-based product that brands can use to measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable......

12. Social Proof

Social Proof Social Proof provides real-time customer interaction messages on your e-commerce shop or website to boost customer engagement and sales.BENEFITSInspire Action - When prospects see happy customers interacting on your site, it builds credibility and trust.Create Urgency - Compel visitors to act sooner than later, whether you’re selling tickets or running......

13. Wizu

Wizu Wizu makes it quick and easy for you to start collecting feedback. In a matter of minutes, you can design your conversation and chat interface, upload your customer data and send out e-mails to your users. Then our real time reporting dashboards will give you all the information and insight......

14. Yodle

Yodle Yodle is a leader in local online marketing and is ranked #23 on Forbes’ list of America's Most Promising Companies. The company’s mission is to help local businesses find and keep their customers in the simplest, most profitable ways imaginable. Yodle was founded in 2005 and currently has more than......

15. SnapHunt

SnapHunt SnapHunt is a platform designed to help streamline the process of finding and interacting with high quality content on Snapchat. Snapchat itself is a beautifully-designed tool that reduces the digital layers that are found in so many other forms of social media and cause the interaction to feel impersonal. While......