Top 12 Most Popular Customer Analytics Softwares | Dec 2024

1. 1click.io

1CLICK is a live chat application for online businesses which connects the business and the customer through Video, Voice and Text Chat right from the website of the business. It also has collaboration tools like co-browsing and screen sharing which you can use during a live call. You can engage...... TpSort Score | 180,000,000

2. iKeepClient

iKeepClient is client management software that allows you to send quotes, invoices, progress updates all from one place. Its the only tool you need to run a service based business....... TpSort Score | 120,000,000

3. Vision Critical

Vision Critical provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight.Vision Critical provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can...... TpSort Score | 98,100,000

4. FirstHive

Customer database has valuable information. FirstHive captures consumer data across multiple channels, gives actionable intelligence in real time, engages consumers directly with unique messaging, gives marketers a real-time world view of their multiple campaigns and makes the data accessible throughout the organization. It helps you to identify your customer, allowing...... TpSort Score | 28,500,000

5. Woopra

Woopra is a real-time customer analytics service that provides solutions for sales, service, marketing and product teams. The platform is designed to help organizations optimize the entire customer lifecycle by delivering live, granular behavioral data for individual website visitors and customers. It ties this individual-level data to aggregate analytics reports...... TpSort Score | 28,300,000

6. Interakt

Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard....... TpSort Score | 28,300,000

7. Salesify

At Salesify, we help you close deals faster. Our Customer Intelligence Platform, powered by Big Data, has deep insights on companies, install base of your competition’s products, and targeted role-based contacts. With Salesify's Integrated Services Apps--Content Syndication, Live Verification, Data Refresh, and Pipeline Catalyst--we help our clients accelerate revenue by...... TpSort Score | 28,300,000

8. CloudCherry Analytics

Cloudcherry is a real-time, Omni-channel Customer Experience Analytics & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight. Cloudcherry’s is a customizable, easy-to-use SaaS-based product that brands can use to measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable...... TpSort Score | 18,300,000

9. Retention Factory

We help e-commerce retailers keep in touch with their existing customers, automatically, with pre-configured, retail-centric email templates that are driven from your store's actual order data....... TpSort Score | 16,500,000

10. Heap Analytics

Instant and retroactive analytics for web and iOS. Heap is an advanced yet user-friendly web and app analytics tool that lets you define custom events, track conversions and analyse funnels without needing to get IT involved....... TpSort Score | 16,200,000

11. K.O. Metrics

K.O. Metrics provides valuable customer metrics and analytics data to help businesses understand their finances better, identify potential areas of improvement and ultimately save money.K.O. Metrics is a WordPress plugin that gives users instant access to all their financial information directly from their WordPress dashboard. Essential metrics, such as Monthly...... TpSort Score | 4,350,000

12. Survicate

Survey specific groups of website visitors to understand their needs, expectations, objections.Find out who they are and why they behave as they do.Precisely targeted website surveys-Uncover in-the-moment insights from your current and potential Customers. Thanks to a contextual and proactive way you gather tons of answers in no time.-Unobtrusive appearance...... TpSort Score | 100,000